Expert Team Lead, Human Data Operations

10 hours, 28 minutes ago
x.ai

x.ai

x.ai is a technology company founded in 2014 that specializes in developing artificial intelligence personal assistants. Their flagship product is a personal assistant that efficiently schedules meetings for users. With a focus on sustainable business ...

Internet Software & Services
51-250
Founded 2023
$44M raised

Description

  • Own end-to-end quality and delivery for assigned Human Data projects.
  • Lead, coach, and performance-manage a team of AI Tutors, including reviews, action plans, shadow sessions, and development.
  • Personally perform labeling and review work while maintaining accuracy, consistency, and guideline adherence.
  • Manage taxonomy and quality assurance processes.
  • Identify operational bottlenecks, implement process improvements, and track KPIs such as quality, throughput, and send-back rates.
  • Collaborate with Human Data Managers, Team Leads, and Engineering to translate model needs into labeling strategies.
  • Document outcomes and report project status, risks, and results.
  • Represent AI Tutors and foster collaboration across the Human Data organization.

Requirements

  • 6+ months of hands-on experience in data labeling, annotation, AI training or evaluation, content quality, or a similar operational field.
  • Basic understanding of AI and machine learning concepts and the effect of training data quality on model performance.
  • Bachelor’s degree in Finance, Accounting, Economics, or a related field, or 4+ years of applicable experience in lieu of a degree.
  • Previous people leadership experience preferred.
  • Experience managing multiple projects and prioritizing effectively in a fast-paced environment.
  • Experience with data-quality review, performance management, coaching, training programs, or certification frameworks preferred.
  • Data analysis experience; SQL proficiency is a plus.
  • Experience managing employees and contractors or distributed teams preferred.
  • Strong written and verbal communication, organizational skills, attention to detail, and problem-solving ability.
  • Familiarity with Notion, Axiom, JIRA, Linear, or equivalent collaboration and project-management tools.
  • Candidates must be based in an eligible SpaceXAI office country, including the United States, Dubai, Ireland, the United Kingdom, Japan, India, Indonesia, South Korea, the Philippines, or Singapore; remote work may be available.

Benefits

  • U.S. salary range of $104,000–$170,400, depending on experience, skills, education, location, and qualifications.
  • Equity package.
  • Medical, vision, and dental coverage.
  • 401(k) retirement plan.
  • Short- and long-term disability insurance and life insurance.
  • Paid sick leave for eligible U.S.-based positions.
  • Additional discounts and perks, varying by location and employment type.

Interested in this position?

Apply directly on the company website

Apply Now

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