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AI Automation & Workflow Analyst

1 month, 1 week ago
United States
Full-time
Mid Level
AI (Artificial Intelligence)
Artificial Intelligence and Machine Learning
CRM HubSpot Salesforce
Apply Now
WorldVia

WorldVia

WorldVia specializes in providing personalized travel planning services through a network of over 2,000 experienced travel advisors, helping clients create memorable vacations tailored to their desires for joy, romance, and adventure.

Consumer Services
11-50
Founded 2014
View All Jobs 7

Description

  • Analyze and map existing business processes to identify inefficiencies and automation opportunities.
  • Evaluate, recommend, and implement AI tools and automation platforms to improve workflows.
  • Partner with business stakeholders to gather requirements and translate them into AI-driven solutions.
  • Design and document end-to-end workflows, including process diagrams and automation logic.
  • Support deployment and integration of AI tools across teams such as sales, operations, and customer support.
  • Monitor the performance of implemented solutions and continuously optimize for efficiency and scalability.
  • Develop best practices for AI usage, prompt design, and workflow standardization.
  • Collaborate with technical teams to ensure successful implementation and adoption.
  • Stay current on emerging AI tools, automation platforms, and industry trends.
  • Own the full lifecycle of automation projects, from identifying bottlenecks through deployment and measurement.

Requirements

  • 3+ years of experience in business analysis, process improvement, operations, or a similar role where you shipped real solutions.
  • Hands-on experience with AI tools and automation platforms, with examples of tools you have actually built and shipped with.
  • Strong process mapping and systems thinking, with the ability to understand cross-workflow impacts.
  • Experience deploying automation in a business environment where non-technical people had to use it.
  • Clear communication skills for working with engineers, operations leads, and executives.
  • Familiarity with data analysis, reporting, and performance tracking.
  • Ability to read, write, and communicate effectively in English at a level necessary to perform the essential functions of the role.
  • Experience in travel, hospitality, or service-based industries is preferred.
  • Exposure to APIs, integrations, or light technical implementation is preferred.
  • Experience with prompt engineering or AI workflow design is preferred.
  • Background in consulting, operations strategy, or digital transformation is preferred.
  • Experience with CRM platforms such as HubSpot or Salesforce, or with low-code/no-code tools, is preferred.

Benefits

  • Employer-sponsored medical and dental insurance with employee contribution.
  • Fully funded life insurance equal to 1x salary and long-term disability insurance.
  • Optional employee-paid vision insurance and short-term disability insurance.
  • 401(k) with up to 4% company match.
  • Paid time off plus company holidays.
  • Additional time off for your birthday and work anniversary.
  • Discount travel program.

Interested in this position?

Apply directly on the company website

Apply Now

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