WorkWave

WorkWave

WorkWave provides field service management software solutions to automate business operations, improve efficiency, and enhance customer experiences through a suite of products like PestPac® and WorkWave Service™.

Professional Services
251-1K
Founded 1984

Description

  • Own the end-to-end development of machine learning capabilities for customer-facing SaaS products.
  • Design and maintain data and feature pipelines from discovery through experimentation, validation, deployment, and monitoring.
  • Partner with Product Managers and Software Engineers to integrate ML into product workflows and user experiences.
  • Prototype quickly and move solutions into production while balancing accuracy, interpretability, latency, maintainability, and business impact.
  • Define offline and online evaluation strategies, including model quality, drift, reliability, A/B tests, and causal measurement frameworks.
  • Work with data teams to improve data quality and build feedback loops that strengthen product performance over time.
  • Help manage and optimize cloud data infrastructure and MLOps practices to support trustworthy insights and model health.
  • Apply judgment to choose between traditional ML, statistical modeling, LLMs, heuristics, or simpler product logic.
  • Communicate ML trade-offs clearly to influence roadmap decisions and identify opportunities for product differentiation.
  • Mentor data scientists, ML engineers, analysts, and cross-functional partners on applied ML best practices.

Requirements

  • 3+ years, ideally 5+, of professional experience in applied data science, machine learning, or ML engineering.
  • Hands-on experience building and shipping models into production products; SaaS product experience is highly valued.
  • Strong Python skills and hands-on experience with ML libraries and frameworks such as Scikit-Learn, XGBoost, PyTorch, or TensorFlow.
  • Solid SQL expertise is required.
  • Strong understanding of supervised learning, forecasting, ranking, recommendation systems, optimization, or statistical modeling.
  • Experience working with real-world, imperfect product datasets.
  • Familiarity with MLOps concepts such as model versioning, feature pipelines, orchestration, monitoring, and drift detection.
  • Experience with orchestration tools such as Airflow, dbt, or Dagster and data platforms such as Snowflake, BigQuery, Redshift, or Databricks.
  • Hands-on experience in cloud environments such as AWS, GCP, or Azure.
  • Excellent communication skills with the ability to explain technical trade-offs to product, engineering, and non-technical stakeholders.
  • Preferred experience with decision intelligence, forecasting, customer behavior modeling, workforce or route optimization, or operational intelligence products.
  • Preferred experience with LLMs, GenAI, or agentic workflows applied to real product use cases.
  • Preferred prior experience as a Senior or Lead scientist guiding technical direction.

Benefits

  • Remote-first global work environment with flexibility to work virtually or in the office.
  • Health and dental insurance plus a 401(k) with company match.
  • Flexible Time Off policy or generous PTO plan, depending on role, plus paid holidays.
  • Up to 4 weeks of paid bonding leave.
  • Tuition reimbursement.
  • 24/7 employee assistance program with free counseling, financial counseling, legal guidance, and adoption assistance.
  • 24/7 virtual medical care through Teladoc.
  • Regional discounts, perks, and opportunities to participate in charitable events.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Senior AI/ML Engineer

Natera 1K-5K Pharmaceuticals

Natera is hiring a Senior AI/ML Engineer to design and build enterprise Generative AI and machine learning platforms that support internal operations and external AI products in a highly regulated healthcare environment.

Apache Spark AWS CI/CD Datadog Encryption Generative AI HIPAA Kubeflow Kubernetes Machine Learning MLflow Python PyTorch TensorFlow Terraform
2 hours, 40 minutes ago

Bioinformatics Production Analyst/Production Engineer

Natera 1K-5K Pharmaceuticals

Natera is hiring a Bioinformatics Production Analyst to support carrier screening and sequencing tests by analyzing high-throughput DNA data, improving production pipelines, and helping ensure high-quality diagnostics.

HIPAA LLM Plotly Python SQL
2 hours, 40 minutes ago

Manager, Machine Learning Engineering (Repayment & Recovery)

Affirm 1K-5K Diversified Financial Services

Affirm is hiring a Machine Learning Engineering Manager in Europe to lead a team building repayment and recovery models that reduce loss and improve collections across the post-origination credit lifecycle.

Deep Learning Machine Learning Transformers
2 hours, 55 minutes ago

Lead Domain Engineering Specialist

Veeam Software 1K-5K Internet Software & Services

Veeam is hiring a Lead Domain Engineering Specialist to partner with customer success and sales teams on security, data, and AI risk conversations that improve customer outcomes and uncover expansion opportunities across the Veeam Data Platform.

Cybersecurity
2 hours, 55 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers