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Revenue Operations Analyst – New Business & Account Management - Workleap

2 weeks, 5 days ago
Canada
Full-time
Mid Level
Sales Operations
Sales and Business Development
CRM HubSpot
Apply Now
Workleap

Workleap

Workleap provides a comprehensive employee engagement software platform designed to enhance the productivity and collaboration of hybrid teams through tools for talent management, performance management, recognition, and onboarding.

Internet Software & Services
251-1K
$93M raised
View All Jobs 7

Description

  • Own full-funnel execution from SQL through closed won to renewal and expansion, improving conversion and handoffs between AEs and AMs.
  • Build predictive indicators for deal risk, win probability, churn signals, and expansion readiness to improve forecast accuracy.
  • Govern the CRM as the system of record for new business and account management activity, including pipeline hygiene, territory mapping, segment mapping, and routing logic.
  • Create automated dashboards and decision-ready reporting for AEs, AMs, and leadership on pipeline health, rep performance, renewal risk, and NDR drivers.
  • Own account management operations, including renewal tracking, expansion pipeline visibility, and churn risk flagging.
  • Partner with Sales, Channel, CX, and Finance on operational handoffs, coverage model changes, and go-to-market process improvements.
  • Embed AI into forecasting, deal prioritization, and account risk scoring to make revenue operations more proactive.
  • Support the design, optimization, and scaling of acquisition, retention, and growth motions across the full customer lifecycle.

Requirements

  • 3–5 years of experience in Revenue Ops, Sales Ops, or Marketing Ops in a B2B SaaS environment.
  • Strong hands-on experience with HubSpot, including workflows, automation, properties, and reporting.
  • Ability to analyze funnel metrics, build forecasting models, and work with data models and segmentation logic.
  • Solid understanding of SaaS metrics such as ARR, ACV, conversion rates, and pipeline coverage.
  • Comfort using AI tools such as Claude, ChatGPT, or Copilot daily as a productivity accelerator.
  • Strong collaboration skills with Sales and Marketing stakeholders.
  • Detail-oriented with solid process discipline.
  • Experience working in a multi-product go-to-market environment is preferred.
  • Experience with predictive analytics or AI-driven operations is preferred.

Benefits

  • Base salary of CAD $100,000 to $120,000.
  • Annual bonus program.
  • LTIP program with long-term growth participation.
  • RRSP plus family health insurance, telemedicine, and an annual wellness budget.
  • Flexible vacation policy.
  • Remote work with access to the Montreal office.
  • In-person gatherings twice a year.
  • Claude access for everyone.

Interested in this position?

Apply directly on the company website

Apply Now

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