Senior Implementation Engineer - DevOps & Application Security

2 hours, 20 minutes ago
Full-time
Senior
DevOps and Infrastructure
Workana

Workana

Workana: Leading Latam's freelance marketplace, connecting top talent with innovative projects for remote and freelance work.

Internet Software & Services
1K-5K
Founded 2012
$3M raised

Description

  • Lead customer implementations from technical discovery and planning through deployment and early adoption.
  • Serve as the primary technical contact, understanding customer architectures, workflows, and requirements.
  • Integrate and configure the platform across repositories, CI/CD pipelines, cloud infrastructure, and developer environments.
  • Troubleshoot complex software, infrastructure, and configuration issues and develop custom solutions when needed.
  • Communicate technical concepts and implementation progress through calls, email, and collaboration channels.
  • Partner with Engineering, Product, and Customer Success to resolve challenges and translate feedback into product improvements.
  • Manage multiple implementation projects while minimizing disruption to customer teams.
  • Help customers adopt secure development practices.

Requirements

  • 6+ years of experience in software engineering, DevOps, application security, product support, technical implementation, or a related field.
  • Experience with CI/CD pipelines, cloud technologies, APIs, source-code repositories, or deployment workflows.
  • Strong troubleshooting skills across complex software and infrastructure environments.
  • Ability to understand unfamiliar technical environments and develop effective solutions.
  • Excellent customer-facing communication skills, including explaining complex technical concepts clearly.
  • Proactive, responsive, and customer-oriented approach to problem-solving.
  • Experience managing technical projects from discovery through delivery.
  • Strong spoken and written English.
  • Based in Panama and able to work remotely with U.S.-based colleagues.
  • Experience with Maven, Gradle, open-source dependency management, DevSecOps, software supply-chain security, application security, or developer security tools is preferred.

Benefits

  • Competitive annual base salary of USD $70,000–$80,000.
  • Fully remote work from Panama.
  • Flexible paid-time-off policy coordinated with your manager.
  • Wi-Fi and cell-phone stipends.
  • Office-equipment reimbursement.
  • USD $1,000 annual professional learning and development stipend.
  • Company events, offsites, celebrations, and team recognition.
  • Full-time, long-term direct-hire opportunity.

Interested in this position?

Apply directly on the company website

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