Marketing Specialist

2 months ago
Full-time
Junior
Marketing and Growth
Workana

Workana

Workana: Leading Latam's freelance marketplace, connecting top talent with innovative projects for remote and freelance work.

Internet Software & Services
1K-5K
Founded 2012
$3M raised

Description

  • Set up and configure client accounts across listings, reputation, reservation, ordering, website, and CRM platforms.
  • Collect, organize, and structure raw business information from restaurant owners and managers.
  • Use spreadsheets, forms, and AI tools to clean, standardize, and prepare data for publishing.
  • Connect tools through APIs and no-code automation platforms such as Zapier, Make, or n8n.
  • Support the development of dashboards and reporting systems by connecting platform data into BI tools.
  • Write SOPs and documentation, and train restaurant staff on how to use the tools.
  • Evaluate new hospitality platforms and maintain disciplined credential and access management.
  • Work across listings, reputation, reservations, websites, CRM, automation, and BI tools to improve restaurant operations online.

Requirements

  • Professional-level English, both written and spoken, to communicate with US-based clients and train staff.
  • Demonstrated experience implementing and configuring SaaS platforms for a business in any industry.
  • Hands-on experience connecting tools through no-code automation and/or direct API work.
  • Strong data organization skills, including spreadsheets, naming conventions, structured data, and source-of-truth thinking.
  • Understanding of how businesses are discovered online, including Google Business Profile, reviews, listings, and maps.
  • Self-management skills and comfort working in an ambiguous startup environment with shifting priorities.
  • Availability with substantial overlap with US business hours, especially Eastern Time.
  • Experience in restaurants, hotels, or e-commerce, especially front-of-house experience or Google Business Profile management.
  • Experience in onboarding, implementation, or customer success at a SaaS company.
  • Fluency with AI tools, automation, and scrapers.
  • Experience with BI and dashboard tools such as Looker Studio, Domo, or Power BI.
  • A gaming background, which the founders value as a signal of fast system learning and comfort with complex interfaces.

Benefits

  • Compensation in USD.
  • Fully remote work.
  • Career growth opportunities in an international company.

Interested in this position?

Apply directly on the company website

Apply Now

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