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Renewal Manager (Central)

2 hours, 30 minutes ago
United States
Full-time
Mid Level
Customer Success Manager
Customer and Technical Support
Cybersecurity Salesforce
Apply Now
Wiz

Wiz

Wiz is a leading cloud security platform trusted by Fortune 100 companies to prevent data breaches and vulnerabilities, enabling faster and secure cloud development.

IT Services
251-1K
Founded 2020
$900M raised
View All Jobs 113

Description

  • Handle the quote-to-close process for renewals 120 to 90 days before the renewal due date.
  • Achieve or exceed quarterly revenue goals for retention, growth, and term extensions of existing customer contracts.
  • Partner with Customer Success to assess customer health and determine the appropriate renewal strategy.
  • Maintain and report an accurate forecast of renewals within the assigned book of business.
  • Manage multiple commercial customer renewals concurrently while staying organized at scale.
  • Escalate customer concerns when appropriate to support resolution and reduce renewal risk.
  • Identify at-risk renewal clients before the renewal date and mitigate contraction and churn.
  • Develop and maintain strong relationships with channel and alliance partners to identify and close joint opportunities.
  • Collaborate cross-functionally with Legal and Deals Desk as needed.
  • Recommend and contribute to process improvements.

Requirements

  • Must be located in the Central United States.
  • 2-5 years of related cybersecurity and renewals experience.
  • Experience working independently and as part of a team.
  • Ability to succeed in a collaborative, entrepreneurial environment.
  • Proven track record of exceeding renewal quota in prior roles.
  • Deep understanding of SaaS offerings and pricing models, with the ability to quickly learn Wiz's offerings and pricing.
  • Experience in a SaaS revenue organization, such as Sales, Customer Success Management, or a renewals team.
  • Familiarity with Salesforce, CPQ, IronClad, and ChurnZero.
  • Confidence and ability to navigate customer and partner renewal processes within Wiz's rules of engagement.
  • Legal authorization to work in the country where the position is based, without visa sponsorship.

Benefits

  • Medical, dental, and vision insurance.
  • Home office setup reimbursement and monthly connectivity reimbursement.
  • Flexible Spending Accounts.
  • Employee Assistance Program (EAP).
  • Short- and long-term disability insurance.
  • Life and accident insurance.
  • 401(k) retirement savings plan with employer match.
  • Flexible paid time off plus 11 paid holidays.
  • Paid leave programs including parental, pregnancy health, medical, and bereavement leave.
  • Annual base salary range of $85,400 to $94,500 USD, plus possible incentive compensation.

Interested in this position?

Apply directly on the company website

Apply Now

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