Client Success Manager - SEO Agency (Part Time)

2 hours, 15 minutes ago
Part-time
Junior
Customer and Technical Support
Workana

Workana

Workana: Leading Latam's freelance marketplace, connecting top talent with innovative projects for remote and freelance work.

Internet Software & Services
1K-5K
Founded 2012
$3M raised

Description

  • Manage client communication, check-ins, follow-ups, and expectation setting.
  • Coordinate content approvals, project updates, and requests for pending client inputs.
  • Prepare monthly client reports using KPI updates and information from the SEO team.
  • Keep Asana and internal workflows organized across multiple clients.
  • Align client requests with agreed priorities and each client’s overall strategy.
  • Escalate technical SEO questions to the SEO team when needed.
  • Support client onboarding and retention.
  • Help improve internal processes as the agency grows.

Requirements

  • Experience in client success, project coordination, account coordination, or operations in an agency or service-based business.
  • Strong written and verbal English communication skills.
  • Highly organized, detail-oriented, and able to manage multiple clients at once.
  • Familiarity with SEO concepts, reporting, and performance metrics.
  • Comfortable using Asana or similar project management tools.
  • Able to communicate calmly, set boundaries, and guide clients with confidence.
  • Availability for weekday overlap with Eastern Time business hours.
  • Interest in mental health or private practice businesses is a plus.

Benefits

  • Fully remote role.
  • Part-time position.
  • Flexible schedule.
  • Room to grow as the company expands.
  • Opportunity to join a mission-driven agency supporting mental health professionals.

Interested in this position?

Apply directly on the company website

Apply Now

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