RN Medical Virtual Assistant - Care Management & Patient Coordination

1 week ago
Full-time
Junior
Customer and Technical Support
Winning Assistants

Winning Assistants

Winning Assistants specializes in providing HIPAA certified virtual assistants to healthcare professionals, enabling them to efficiently manage administrative tasks such as medical billing, coding, and patient communications, thereby allowing clients t...

Health Care Providers & Services

Description

  • Conduct virtual patient assessments, including history-taking and health evaluations.
  • Assist in developing, organizing, and updating patient care plans.
  • Perform medication reconciliation and verify medication accuracy.
  • Coordinate follow-ups, patient check-ins, and ongoing care needs.
  • Support Medicare navigation and provider research for patients.
  • Monitor patient progress and ensure timely, accurate documentation.
  • Manage patient caseloads and monthly care coordination activities.
  • Coordinate with patients, caregivers, providers, home health teams, and other stakeholders to maintain continuity of care.
  • Provide scheduling, transportation, and administrative support to leadership as needed.
  • Use the company’s AI-assisted healthcare platform for patient interviews, care plan structuring, and documentation workflows.

Requirements

  • Minimum 2 years of nursing experience.
  • Registered Nurse (RN) preferred.
  • Strong clinical assessment and patient care planning skills.
  • Experience in care coordination, patient follow-ups, and remote patient support or virtual healthcare.
  • Strong understanding of healthcare workflows and patient care systems.
  • Excellent English communication skills, both written and verbal.
  • Highly organized with strong multitasking abilities.
  • Experience in care management or patient advocacy preferred.
  • Experience with Medicare-related workflows and patient support preferred.
  • Must be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding.
  • Must be available for video meetings with camera on when needed.
  • Reliable laptop or desktop computer required.
  • High-speed internet connection of at least 10 Mbps required.
  • Noise-canceling headset and webcam required.
  • Quiet, professional workspace required.

Benefits

  • Dedicated HR and contractor support team.
  • Optional premium VPN access for privacy and security.
  • HIPAA and cybersecurity training plus certification provided.
  • Access to top 1% VA performance training.
  • Client-approved U.S. holidays off, subject to client needs and schedule.
  • Client-approved paid or unpaid time off may be available if offered by the client.
  • Access to tools, templates, workflow guides, and client-specific SOP support.
  • Optional performance-based incentives, bonuses, or increased hours may be available through the client.

Interested in this position?

Apply directly on the company website

Apply Now

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