Patient Care Coordinator

2 hours, 40 minutes ago
Full-time
Entry Level
Customer and Technical Support
Upstream Rehabilitation

Upstream Rehabilitation

Upstream Rehabilitation is the largest provider of outpatient physical therapy services in the United States, specializing in physician-based physical therapy management and offering exceptional care through a national network of local therapy providers.

Health Care Providers & Services
251-1K
Founded 2004

Description

  • Greet patients and visitors in a friendly, welcoming manner.
  • Schedule new referrals received by fax or telephone.
  • Verify patient insurance coverage and collect payments at the time of service.
  • Maintain an orderly, organized front office workspace and create an inviting clinic atmosphere.
  • Support patient intake and convert referrals into evaluations.
  • Manage scheduling, document routing, deposits, non-clinical documentation, and other practice management tasks.
  • Handle welcome calls and help monitor patient arrival rates through a strong customer experience.
  • Track caseload, discharge candidates, progress notes, insurance reporting, and clinic inventory.
  • Attend required training and complete quarterly compliance training.
  • Perform other duties as assigned.

Requirements

  • High school diploma or equivalent.
  • Excellent communication skills and the ability to relate well to business office and field leadership.
  • Ability to multitask across multiple computer programs and manage detailed organizational work.
  • Ability to meet deadlines and work with little to no supervision.
  • Strong time management and presentation skills as a team member.
  • Ability to work full-time, at least 40 hours per week, Monday through Friday, with possible evenings, weekends, or additional hours as needed.
  • Ability to perform sedentary office work and use a computer, phone, keyboard, mouse, printers, and other office equipment.
  • Ability to sit, stand, type, and view a computer screen for extended periods.
  • Ability to lift, carry, push, or pull up to 20 lbs. occasionally.
  • Experience with Raintree or related business process systems is preferred.

Benefits

  • Annual paid Charity Day.
  • Medical, dental, vision, life, short-term disability, and long-term disability insurance.
  • 3 weeks of paid time off plus paid holidays.
  • 401(k) with company match.
  • Inclusive workplace environment with equal opportunity employment practices.

Interested in this position?

Apply directly on the company website

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