Medical Administrative Assistant (AdvancedMD)

1 hour, 18 minutes ago
Full-time
Junior
Customer and Technical Support
Winning Assistants

Winning Assistants

Winning Assistants specializes in providing HIPAA certified virtual assistants to healthcare professionals, enabling them to efficiently manage administrative tasks such as medical billing, coding, and patient communications, thereby allowing clients t...

Health Care Providers & Services

Description

  • Coordinate patient appointments and manage provider calendars.
  • Schedule new and follow-up appointments while minimizing conflicts.
  • Send appointment reminders and follow-up communications.
  • Manage inbound patient calls, emails, texts, and other inquiries professionally and promptly.
  • Coordinate communication between patients, clinicians, vendors, and internal team members.
  • Maintain accurate patient records and organized administrative files within the practice management system.
  • Prepare reports, presentations, spreadsheets, and other administrative documents.
  • Support clinicians and leadership with day-to-day administrative tasks.
  • Assist with distributing newsletters and other patient communications.
  • Help coordinate administrative workflows across multiple clinic locations.

Requirements

  • Previous experience in a healthcare administrative, medical office, or medical virtual assistant role.
  • Strong experience with appointment scheduling, calendar management, and administrative support.
  • Experience handling patient inquiries and coordinating patient communications.
  • Experience maintaining accurate patient records and documentation.
  • Excellent verbal and written English communication skills.
  • Ability to manage a high volume of calls, emails, texts, and administrative requests.
  • Strong organizational skills, attention to detail, and document preparation abilities.
  • Ability to prioritize multiple tasks, meet deadlines, and work independently with minimal supervision.
  • Preferred experience with AdvancedMD, Microsoft Office Suite, or Google Workspace.
  • Must speak and write English clearly and professionally, provide relevant work experience, and submit NBI Clearance and/or Local Police Clearance before onboarding.

Benefits

  • Dedicated HR and contractor support team.
  • Optional premium VPN access.
  • Provided HIPAA and cybersecurity training plus certification.
  • Access to top 1% VA performance training and client-ready resources.
  • Client-approved U.S. holidays.
  • Client-approved paid or unpaid time off, if offered by the client.
  • Optional performance-based incentives such as bonuses or increased hours.

Interested in this position?

Apply directly on the company website

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