Credentialing & Front Office Virtual Assistant

22 hours, 12 minutes ago
Full-time
Junior
Customer and Technical Support
Winning Assistants

Winning Assistants

Winning Assistants specializes in providing HIPAA certified virtual assistants to healthcare professionals, enabling them to efficiently manage administrative tasks such as medical billing, coding, and patient communications, thereby allowing clients t...

Health Care Providers & Services

Description

  • Manage the full-cycle credentialing process for healthcare providers across multiple insurance payers.
  • Prepare, submit, and track credentialing and re-credentialing applications.
  • Follow up with payers by phone and email to obtain status updates and ensure timely processing.
  • Maintain accurate, organized, and up-to-date credentialing records and documentation.
  • Ensure compliance with payer requirements and internal processes.
  • Assist with billing-related tasks, including basic claims follow-ups and documentation support.
  • Provide front office support including email management, data entry, and administrative coordination.
  • Collaborate with internal teams to resolve credentialing and operational issues.
  • Support additional administrative or operational tasks as needed.

Requirements

  • At least 1 year of proven experience in provider credentialing, enrollment, or a similar healthcare administrative role.
  • Strong understanding of payer processes, requirements, and timelines.
  • Excellent organizational skills with high attention to detail.
  • Strong written and verbal English communication skills.
  • Proficiency in Google Workspace (Docs, Sheets, Drive) or similar tools.
  • Ability to manage multiple tasks and meet deadlines independently.
  • Experience in medical billing or front office support is a plus.
  • Must speak and write English very clearly.
  • Must have relevant work experience.
  • Must be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding.
  • Must be available for video meetings with camera on when needed.
  • Reliable laptop or desktop computer is required.
  • High-speed internet connection with a minimum of 10 Mbps is required.
  • Noise-canceling headset is required.
  • Webcam for virtual meetings is required.
  • Must have a quiet, professional workspace.

Benefits

  • Dedicated HR & Contractor Support Team for contract, guidance, and client communication support.
  • Optional premium VPN access for added privacy and security.
  • HIPAA and cybersecurity training plus certification provided.
  • Access to Top 1% VA performance training on communication, client management, productivity systems, and best practices.
  • Client-approved U.S. holidays off, subject to client needs and schedule.
  • Client-approved paid or unpaid time off may be available.
  • Access to tools and resources, including templates, workflow guides, productivity tools, and SOP support.
  • Optional performance-based incentives such as bonuses or increased hours, when client-approved.

Interested in this position?

Apply directly on the company website

Apply Now

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