Virtual assistant C1

22 hours, 10 minutes ago
Full-time
Mid Level
Customer and Technical Support
Distro

Distro

DISTRO is a global platform for companies to interview and hire candidates for full-time roles efficiently.

Internet Software & Services
11-50

Description

  • Manage commercial insurance policies through the full lifecycle, including quoting, binding, endorsements, and renewals.
  • Process endorsements, cancellations, and policy updates accurately and efficiently.
  • Handle renewals and remarketing efforts to maintain competitive coverage and pricing.
  • Maintain accurate and current records in the agency management system (AMS).
  • Communicate with clients by phone, email, and messaging about coverage, policy terms, premiums, and service requests.
  • Support clients with policy changes and general account servicing inquiries.
  • Perform multi-carrier quoting and coverage comparisons.
  • Work directly with carriers to bind, amend, and renew policies.
  • Navigate carrier portals and underwriting requirements to move submissions forward.
  • Support retention and account servicing for commercial insurance clients.

Requirements

  • Bilingual in English and Spanish.
  • Active U.S. Property & Casualty Insurance License.
  • 2–5 years of hands-on experience supporting Commercial Lines insurance.
  • Strong understanding of policy lifecycle management.
  • Experience working with independent insurance brokerages.
  • Familiarity with U.S. insurance markets and carriers.
  • Experience supporting B2B clients or high-level commercial accounts.
  • Experience with Applied Epic or a similar insurance agency management system.
  • Ability to work with minimal onboarding and strong autonomy.
  • Experience coordinating with carriers and navigating underwriting requirements.

Benefits

  • Remote, full-time position.
  • Monthly compensation of $167–$185.
  • Opportunity to work as an extension of an internal insurance team.
  • Fast-paced, service-driven work environment.
  • Company-wide open role with growth potential.

Interested in this position?

Apply directly on the company website

Apply Now

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