Bilingual Medical VA & Marketing Support

3 weeks, 3 days ago
Full-time
Mid Level
Marketing and Growth
Winning Assistants

Winning Assistants

Winning Assistants specializes in providing HIPAA certified virtual assistants to healthcare professionals, enabling them to efficiently manage administrative tasks such as medical billing, coding, and patient communications, thereby allowing clients t...

Health Care Providers & Services

Description

  • Manage patient communication, care coordination, intake, scheduling, and follow-up.
  • Handle virtual receptionist duties and incoming calls through the Weave VOIP system.
  • Complete accurate data entry and manage patient forms, documentation, and records in WebPT.
  • Provide general administrative support for a concierge healthcare practice.
  • Support appointment setting, customer service, sales conversations, and patient outreach.
  • Assist with email, text-message, social media, SEO, review, and outbound marketing activities.
  • Support networking, marketing campaigns, and business development efforts.
  • Use Google Suite, Outlook, WebPT, Weave, marketing tools, social platforms, and other cloud-based systems.

Requirements

  • Healthcare administration, patient coordination, medical office, virtual receptionist, or similar experience required.
  • Strong data-entry skills with extremely high attention to detail required.
  • Experience with patient communication, intake, scheduling, paperwork, and documentation required.
  • Email marketing and broader marketing support experience required.
  • Appointment setting, customer service, and sales-support experience required.
  • Experience with multiple EMR/EHR systems required; WebPT experience preferred.
  • Fluent written and spoken Spanish and English with clear, professional communication.
  • High emotional intelligence and comfort discussing sensitive women’s health topics.
  • Concierge, cash-pay, physical therapy, women’s health, pelvic health, or U.S./international company experience preferred.
  • Reliable computer, webcam, noise-canceling headset, quiet workspace, and internet speed of at least 25 Mbps; NBI or local police clearance required.

Benefits

  • Remote work with a schedule and full-time or part-time status determined after the client interview.
  • $6–$7 per hour, depending on experience.
  • Dedicated HR and contractor support team.
  • HIPAA and cybersecurity training with certification.
  • Performance training, workflow guides, templates, and productivity resources.
  • Optional VPN access for client-related security.
  • Client-approved holidays and potential paid or unpaid time off.
  • Potential performance-based bonuses, incentives, or increased hours.

Interested in this position?

Apply directly on the company website

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