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Appointment Setter (Patient Scheduling & Lead Coordination)

2 days, 1 hour ago
Philippines
Full-time
Junior
Business Development
Sales and Business Development
CRM
Apply Now
Winning Assistants

Winning Assistants

Winning Assistants specializes in providing HIPAA certified virtual assistants to healthcare professionals, enabling them to efficiently manage administrative tasks such as medical billing, coding, and patient communications, thereby allowing clients t...

Health Care Providers & Services
View All Jobs 32

Description

  • Respond to incoming leads promptly through phone, email, text, and other communication channels.
  • Schedule appointments and maintain organized follow-up workflows for leads.
  • Build rapport with potential clients and communicate professionally throughout the scheduling process.
  • Answer inquiries and provide accurate information to prospective clients.
  • Prioritize rapid lead response to maximize appointment conversion.
  • Re-engage previous or inactive leads during downtime to revive opportunities.
  • Maintain accurate notes, updates, and lead records within the CRM system.
  • Support lead management-related administrative tasks.
  • Handle a high volume of calls and lead interactions while staying organized and detail-oriented.

Requirements

  • Strong verbal and written English communication skills.
  • Clear speaking voice with minimal accent preferred for phone-based communication.
  • Previous experience in appointment setting, lead generation, customer service, or sales support.
  • Experience handling a high volume of calls and lead interactions.
  • Strong interpersonal and relationship-building skills.
  • Ability to respond quickly and professionally to inquiries.
  • Organized, detail-oriented, and able to follow through consistently.
  • Self-motivated and able to work independently in a remote environment.
  • Comfortable learning and adapting to new systems and workflows.
  • Experience using Go High Level (GHL) CRM preferred.
  • Familiarity with CRM systems such as ACT or similar lead management platforms preferred.
  • Background in appointment setting, inside sales, or lead nurturing environments preferred.
  • Experience working in fast-paced, phone-heavy roles preferred.
  • Must be proficient in speaking and writing English very clearly.
  • Must have relevant work experience.
  • Must be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding.
  • Must be available for video meetings with camera on when needed.
  • Reliable laptop or desktop computer required.
  • High-speed internet connection of at least 10 Mbps required.
  • Noise-canceling headset required.
  • Webcam required for virtual meetings.
  • Must have a quiet, professional workspace.

Benefits

  • Dedicated HR & Contractor Support Team for guidance, contract matters, and client communication.
  • Optional premium VPN access for added privacy and security.
  • Access to Top 1% VA Performance Training on communication, productivity systems, and best practices.
  • Client-approved U.S. holidays off, subject to client needs and schedule.
  • Client-approved paid or unpaid time off, if offered by the client.
  • Access to tools and resources including templates, workflow guides, productivity tools, and SOP support.
  • Optional performance-based incentives such as bonuses, increased hours, or other client-approved allowances.

Interested in this position?

Apply directly on the company website

Apply Now

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