Community Manager | 20756

3 hours, 8 minutes ago
Full-time
Mid Level
Customer and Technical Support
Wing Assistant

Wing Assistant

Wing Assistant: Your dedicated assistant for businesses and executives, offering affordable support for essential tasks to drive business growth.

Professional Services
51-250
Founded 2017
$2M raised

Description

  • Handle inbound and outbound messaging across Instagram, TikTok, WhatsApp, and Gorgias.
  • Respond to creator and affiliate inquiries and resolve issues.
  • Maintain professional communication with influencer and affiliate partners.
  • Track monthly affiliate product shipments and first-time orders.
  • Coordinate store credit issuance and fulfillment with global 3PLs.
  • Maintain workflow trackers and operational databases in Notion and Slack.
  • Manage multiple active direct-message pipelines accurately and efficiently.
  • Support high-volume order tracking and shipping coordination.

Requirements

  • Near-native or expert written English fluency with strong reading comprehension.
  • Warm, personable, professional, and natural communication style.
  • Strong multitasking, organizational, and attention-to-detail skills.
  • Ability to manage multiple messaging pipelines simultaneously.
  • Comfort with high-volume order tracking and shipping coordination.
  • Experience in social media management, influencer outreach, or e-commerce community management preferred.
  • Experience with subscription-based e-commerce preferred.
  • Experience coordinating with 3PLs or warehouses preferred.
  • USB noise-canceling headset, working webcam, and computer with at least a 1.8 GHz processor and 4 GB RAM.
  • Primary internet speed of at least 25 Mbps and backup internet speed of at least 10 Mbps.

Benefits

  • PHP 50,000–PHP 53,000 salary package including HMO.
  • Health insurance (HMO).
  • Performance incentives and holiday/overtime pay.
  • 100% work-from-home setup.
  • Paid training and upskilling opportunities.
  • Job security, career growth opportunities, and a supportive team.
  • Inclusive and engaging work environment.
  • Schedule: 9:00 AM–6:00 PM AEST.

Interested in this position?

Apply directly on the company website

Apply Now

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