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Network Operations Engineer L2 - 6 month FTC

1 month, 2 weeks ago
United Kingdom
Contract
Senior
Network Engineer
DevOps and Infrastructure
CentOS Cisco DHCP Fortinet Linux PHP Python Ubuntu
Apply Now
Wifinity

Wifinity

Wifinity is a managed internet services provider that helps businesses and individuals stay connected with fast and reliable internet access. They work with various sectors, including the MOD, the NHS, and major brands, offering managed networks, WiFi ...

Diversified Telecommunication Services
51-250
Founded 2007
$55M raised
View All Jobs 6

Description

  • Support and maintain multiple UK-wide customer networks from the Network Operations Centre, including 24/7 cover when required.
  • Work with delivery teams to transition sites and services into live operations, ensuring verification, testing, commissioning, documentation, and training are completed.
  • Configure and commission wired and wireless networking equipment according to configuration templates.
  • Integrate multi-vendor network devices with monitoring systems.
  • Maintain infrastructure documentation and knowledge base materials.
  • Plan and support firmware and patch management, taking ownership and accountability for the related systems.
  • Support active network kit and deploy new kit with accurate configuration management, recording, and documentation.
  • Work collaboratively with internal stakeholders to deliver operational targets and support business objectives.
  • Identify and assess customer needs to improve satisfaction and build sustainable relationships.
  • Troubleshoot faults across public and private cloud services, enterprise wired and wireless infrastructure, and end-user environments.

Requirements

  • Proven experience in a network operations centre within the ISP or telecoms industry.
  • Experience with incident, problem, and change management processes, including prioritisation.
  • Strong knowledge of monitoring systems, network management platforms, and monitoring best practices.
  • Excellent understanding of networking concepts, including physical, switching, routing, transport layers, and firewalls.
  • In-depth understanding of RADIUS protocol and Wi-Fi standards/wireless principles.
  • Ability to multitask and handle multiple fault types at the same time.
  • Good working knowledge of high availability protocols and design on Layer 2 and Layer 3.
  • Knowledge of Linux system administration, preferably Ubuntu or CentOS.
  • Practical capability with SNMP, VPN, and tunnelling technologies.
  • CCNA or equivalent experience; VMWare/Proxmox experience required.
  • Excellent verbal and written communication skills.
  • Ability to work independently and as part of a team, including covering extended working hours where required.
  • Desire to learn new technologies, develop advanced networking skills, and share knowledge across the team.
  • Strong interest in the ISP industry and working in a close-knit team.
  • Programming and scripting ability, preferably Python and PHP.
  • Strong technical knowledge of wireless technologies.
  • Knowledge of network infrastructure design and deep protocol-level networking.
  • Experience with MPLS, VRF-lite, MP-BGP, OSPF, IPSec, PPTP, GRE, DM-VPN, L2TP, 802.1q, Q-in-Q, QoS, NAT, DHCP, ACLs, PBR, route mapping/leaking, EEM, VLANs, STP, VRRP, and HSRP.
  • Experience with 802.11 wireless LANs, firewall support and configuration, and connectivity technologies such as xDSL, FTTC, EFM, fibre, and mobile networks.
  • CCNP or other networking certifications preferred.
  • SC clearance preferred.
  • Basic DBS check required for the successful applicant.

Benefits

  • Competitive salary and benefits package.
  • Annual Leave Buy & Sell Scheme.
  • Remote-first working environment.
  • Improved flexibility to support a healthy work-life balance.
  • Positive workplace commitment to dignity and respect.
  • Support for accessible application formats on request.

Interested in this position?

Apply directly on the company website

Apply Now

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