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Operations Lead / Remote / Russian Speaker

2 hours, 18 minutes ago
Armenia
Full-time
Lead
Account Manager
Customer and Technical Support
ERP
Apply Now
Whizz

Whizz

Whizz offers electric bike rentals specifically designed for delivery services, providing riders with an extensive battery range and flexible payment options to accommodate various needs.

Consumer Services
51-250
Founded 2022
$4M raised
View All Jobs 10

Description

  • Track and analyze mechanic performance metrics, efficiency, and attendance across all locations.
  • Maintain performance tracking systems, produce daily summaries, and escalate underperformance or disciplinary issues.
  • Support scheduling, coverage planning, and cross-location staffing needs.
  • Own inventory tracking for parts and accessories, including stock monitoring, usage analysis, and demand forecasting.
  • Initiate and manage transfer requests between warehouse and stores to prevent shortages.
  • Coordinate transfers of bikes, batteries, parts, damaged assets, and scrap across locations.
  • Communicate daily with store teams to align priorities, production targets, and workload distribution.
  • Monitor repair flow, turnaround times, fleet availability, and operational bottlenecks to support store readiness.
  • Onboard and train mechanics and store managers on ERP basics, inventory tools, and transfer processes.
  • Serve as a coordination point between stores, logistics, procurement, legal, leadership, and key B2B clients, including handling escalations.

Requirements

  • Strong analytical thinking and data-driven decision making.
  • High ownership and accountability.
  • Ability to manage multiple workflows simultaneously.
  • Clear and effective communication across different teams.
  • Problem-solving under pressure in a fast-paced environment.
  • Operational planning and prioritization skills.
  • Basic training and coaching skills.
  • Experience with ERP systems and operational tools, preferred.
  • Native or fluent Russian speaker.
  • Excellent English proficiency at C1-C2 level.

Benefits

  • Competitive salary with performance bonuses of $1,500-$2,000 per month.
  • Friendly and supportive team.
  • Opportunity to work and grow professionally at an international level.

Interested in this position?

Apply directly on the company website

Apply Now

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