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Wholesale coordinator

2 days, 19 hours ago
India
Full-time
Mid Level
Operations Specialist
Sales and Business Development
CRM ERP
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Weekday helps companies hire engineers who are vouched by other software engineers, enabling passive income for engineers. They offer services like drafting outreach messages, shortlisting candidates, and conducting reference checks. Backed by Y Combin...

Construction & Engineering
11-50
Founded 2020
View All Jobs 38

Description

  • Coordinate end-to-end wholesale order processing, including order entry, validation, tracking, and fulfillment.
  • Serve as the primary point of contact for wholesale clients and handle inquiries, order updates, and issue resolution.
  • Collaborate with the sales team to ensure accurate pricing, discounts, and product availability.
  • Work with inventory and warehouse teams to ensure timely dispatch and stock accuracy.
  • Monitor order status and proactively communicate delays or issues to clients and internal stakeholders.
  • Maintain accurate records of orders, invoices, and customer interactions in internal systems.
  • Support invoicing, payment tracking, and reconciliation in coordination with the finance team.
  • Assist in onboarding new wholesale clients by setting up accounts and sharing required documentation.
  • Generate reports on order volume, client activity, and operational performance.
  • Identify and help implement process improvements to increase efficiency and customer satisfaction.

Requirements

  • Bachelor’s degree in Business Administration, Supply Chain, or a related field.
  • 3–5 years of experience in wholesale coordination, order management, or a similar role.
  • Strong organizational and multitasking abilities with high attention to detail.
  • Proficiency in MS Office tools, especially Excel.
  • Familiarity with ERP or order management systems is preferred.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple stakeholders and work under tight deadlines.
  • Problem-solving mindset with a proactive approach to handling issues.
  • Strong customer service orientation and ability to build long-term client relationships is preferred.
  • Experience handling customer complaints and resolving issues efficiently and professionally is preferred.

Benefits

  • Remote, full-time position.
  • Opportunity to work in a dynamic and growing organization.
  • Collaborative and supportive work environment.
  • Learning and development opportunities.
  • Competitive compensation and benefits.

Interested in this position?

Apply directly on the company website

Apply Now

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