Client Relationship On-Field Representative - Cork

4 days, 20 hours ago
Full-time
Junior
Customer and Technical Support
Viva

Viva

Viva Media Packaging Limited is a company specializing in providing innovative packaging solutions for various media products. With a focus on quality and creativity, Viva offers a wide range of packaging services to meet the unique needs of its clients.

Commercial Services & Supplies
1-10
Founded 2000

Description

  • Visit clients’ premises to promote company services.
  • Assist merchants with verification and activation processes.
  • Monitor and analyze portfolio performance.
  • Provide in-person support and consultation to existing customers.
  • Manage both system-scheduled and self-initiated activities.
  • Ensure new merchants in the assigned portfolio complete registration.
  • Support existing merchants in maintaining active usage.
  • Escalate unresolved issues by opening cases.
  • Present product features and benefits to clients.
  • Travel to meet clients and attend industry events.

Requirements

  • 2+ years of experience in business development in a fast-paced environment.
  • Experience in financial services or retail/hospitality (Horeca) business verticals preferred.
  • Understanding of financial product and service features and advantages.
  • Experience working with CRM systems.
  • Outstanding negotiation skills.
  • Strong organizational and diary management skills.
  • Resiliency and the ability to handle objections.
  • Ability to deal with a diverse client base.
  • Computer literacy and a tech mindset.
  • Fluent in English.
  • Field-based role covering the Cork region.
  • A fully valid Irish or European driving licence and own vehicle are required.

Benefits

  • Bonus capped at an additional 18 months’ salary per annum.
  • Private medical health insurance.
  • 25 days’ holiday plus bank holidays.
  • Car and laptop allowances.
  • Company mobile phone.
  • Fuel and parking expense allowance.
  • Diverse multicultural working environment.
  • Monday to Friday working hours, 9:00am to 5:30pm.

Interested in this position?

Apply directly on the company website

Apply Now

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