Strategy & Operations Lead, Citymapper

4 weeks ago
Full-time
Senior
Data Science and Analytics
Via

Via

Via provides an on-demand transit app that enhances urban mobility by connecting passengers with shared rides in premium vehicles, utilizing a sophisticated algorithm to optimize routes and ensure cost-effective transportation solutions in major cities...

Road & Rail
251-1K
Founded 2012
$887M raised

Description

  • Lead and coach a team of Data Analysts, setting standards for data quality, mentorship, and continuous improvement.
  • Own regional data strategy and data quality across Citymapper’s web and mobile products.
  • Partner with product, engineering, and operations teams to support product development, delivery, customer success, and user growth.
  • Collaborate with engineers to improve tools, automate workflows, and build scalable systems.
  • Turn complex datasets into actionable insights that inform decisions and product improvements.
  • Remove blockers and create the conditions for the team to do their best work.
  • Work across product, engineering, and commercial functions to keep priorities aligned with business needs.

Requirements

  • At least 4 years of experience in an operational, technical, or generalist role.
  • Experience as a people leader with the ability to motivate, give feedback, and build a strong team environment.
  • Comfort working with data and product work and learning new topics quickly.
  • Strong project management skills with the ability to organize multiple moving parts and manage details.
  • Clear communication skills and the ability to build trust across functions.
  • Experience working across functions and handling competing priorities.
  • Bonus: experience with data, Python, and/or common transit data formats such as GTFS, TransXChange, SIRI, or HAFAS.
  • Curiosity and willingness to learn are highly valued.

Benefits

  • Salary range of $85,000-$115,000.
  • Equity as part of total compensation.
  • Free medical plans.
  • 401(k) matching.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Director, Support (EMEA)

GitLab 1K-5K Internet Software & Services

GitLab is hiring a Director, Support Engineering for EMEA to lead a distributed enterprise support team, own regional delivery and people strategy, and improve customer support outcomes across Europe, the Middle East, and Africa.

CI/CD DevSecOps GitLab Kubernetes Salesforce
2 minutes ago

Senior Logistics Manager, Middle East

Anduril Industries 1K-5K Aerospace & Defense

Anduril Industries is seeking a Senior Logistics Manager, Middle East to own and scale regional logistics operations that support mission-critical programs across the Middle East.

2 minutes ago

DATA ANALYST I

Inter 51-250 Banks

Inter is hiring for its PJ Credit Recovery and Guarantees team to turn data into insights that support strategic and operational decisions, while improving reporting, dashboards, and automation for the business.

Python R SQL Tableau
2 minutes ago

Country Manager (Bahasa Indonesian)

PrimeXBT 51-250 Capital Markets

PrimeXBT is seeking a Commercial Director to lead local market expansion and revenue growth for its multi-asset trading business in the Nigerian financial services market.

2 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers