Senior Manager, Payroll and People Operations

1 day, 2 hours ago
Full-time
Lead
HR and Recruiting
Versaterm

Versaterm

Versaterm Public Safety is a leading developer of integrated software solutions for First Responders in Canada and the United States. They focus on customer experience and outcomes, empowering public safety agencies to transform their organizations. Ve...

Internet Software & Services
51-250
Founded 1977

Description

  • Own semi-monthly U.S. and Canadian payroll and biweekly Quebec payroll, including commissions, bonuses, filings, tax registrations, and controls.
  • Personally execute payroll cycles when needed and manage ADP, Rippling, and other vendor relationships.
  • Lead benefits strategy, renewals, vendor management, open enrollment, and employee communications.
  • Own leave programs, policies, jurisdictional compliance, and complex or high-risk cases.
  • Administer BambooHR, maintain HR data integrity, and improve HR workflows, policies, reporting, and service delivery.
  • Manage payroll, benefits, and HR budgets; support audits, recordkeeping, workforce reporting, and compliance programs.
  • Administer compensation frameworks, benchmarking, pay bands, job classifications, and annual compensation cycles.
  • Manage, coach, and develop the payroll and People & Culture team while partnering with Finance, IT, HRBPs, and the CHRO.
  • Use AI tools for payroll and benefits analysis, compensation modeling, policy drafting, and reporting.
  • Provide employee support on payroll, benefits, leave, and compensation matters while protecting confidential information.

Requirements

  • 10+ years of progressive payroll, benefits, and HR operations experience, including multi-entity U.S./Canada operations.
  • At least 3–5 years of demonstrated people leadership experience.
  • In-depth knowledge of U.S. and Canadian payroll, tax, benefits, and pay equity or transparency regulations; Quebec payroll experience is preferred.
  • Experience personally running payroll and operating as both a hands-on practitioner and people leader.
  • Experience administering an HRIS such as BambooHR; technical system ownership experience is required.
  • Working knowledge of compensation practices and benchmarking, or strong motivation to develop this capability.
  • Familiarity with EOR arrangements such as Rippling and FLSA/job classification analysis is preferred.
  • Daily experience using AI tools such as Claude or Copilot for research, drafting, analysis, and problem-solving.
  • Strong vendor and project management skills, communication, organization, discretion, and ability to manage competing deadlines.
  • Bachelor’s degree in HR, Business, Finance, or a related field is preferred; PLP or CPP designation or progress toward one is preferred.
  • Legally authorized to work in Canada and able to obtain and maintain a Government of Canada Reliability security clearance.

Benefits

  • Comprehensive benefits package.
  • Potential eligibility for incentive plans or discretionary performance bonuses.
  • Fair and competitive compensation aligned with experience, market data, internal equity, and business needs.
  • Accommodations available throughout the recruitment process.
  • Barrier-free workplace with an equal opportunity and equity, diversity, and inclusion commitment.

Interested in this position?

Apply directly on the company website

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