People Operations & Credentialing Manager

2 hours, 11 minutes ago
Full-time
Mid Level
HR and Recruiting
Greenbrook Medical

Greenbrook Medical

Greenbrook Medical delivers high quality, personalized primary care to older adults, with specialized doctors who provide individualized attention and respect. Since 1991, our dedicated team has been committed to preventing illness and helping seniors ...

Health Care Providers & Services
1-10
Founded 2021

Description

  • Own employee onboarding from accepted offer through the first day, including workflows, system access, equipment, and progress tracking.
  • Manage employee offboarding, including account deactivation, separation documents, equipment recovery, and shipping.
  • Coordinate technology requests, equipment orders, troubleshooting, replacements, inventory, and managed IT partner communications.
  • Manage physician credentialing, re-credentialing, payer enrollment, hospital privileges, licensing, DEA registrations, and malpractice administration.
  • Maintain CAQH, PECOS, I&A, payer portals, provider records, renewals, and compliance documentation.
  • Create scalable workflows, SOPs, templates, and documentation for onboarding, credentialing, and operational readiness.
  • Track operational KPIs, identify bottlenecks, and improve process speed, quality, consistency, and scalability.
  • Partner with People, Finance, Clinical Care, Clinical Operations, and Revenue Operations teams to ensure seamless execution.

Requirements

  • 4+ years of experience in credentialing, people operations, onboarding, HR operations, or a similarly complex operational role.
  • Experience managing physician credentialing, payer enrollment, licensing, or provider compliance.
  • Experience coordinating multi-system employee onboarding and offboarding.
  • Strong organizational skills, exceptional attention to detail, and reliable follow-through.
  • Ability to manage multiple priorities while keeping stakeholders informed.
  • Comfort working across numerous systems and learning new technology quickly.
  • Strong written and verbal communication skills.
  • Builder mindset with the ability to create processes where none exist.
  • Preferred: Experience with CAQH, PECOS, I&A, Monday.com, DocuSign, Google Workspace, Slack, or EMRs.
  • Preferred: Experience managing credentialing or people operations in a high-growth, technology-enabled environment, MSO, health system, or value-based care organization.

Benefits

  • $90,000 annual salary based on experience and qualifications.
  • Generous annual performance bonus.
  • Health, dental, and vision insurance.
  • Paid time off.
  • 401(k) with company match.
  • Remote work with occasional travel to Greater Tampa Bay clinics.
  • Opportunities for professional growth and expanded responsibilities as the company scales.

Interested in this position?

Apply directly on the company website

Apply Now

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