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Group Director, Client Services

14 hours, 19 minutes ago
Anywhere
Full-time
Lead
Account Manager
Customer and Technical Support
Digital Marketing Salesforce
Apply Now
Velir

Velir

Velir is a top-tier digital agency specializing in enterprise web solutions and digital marketing. With expertise in Sitecore, AEM, Drupal, and Optimizely, they create compelling websites and user experiences for clients worldwide.

Media
51-250
Founded 2000
View All Jobs 2

Description

  • Build and maintain long-term client relationships through onsite meetings and events.
  • Lead strategic account planning across the full client landscape.
  • Identify and pursue cross-sell and upsell opportunities from inception through close.
  • Support strategic and tactical business development efforts.
  • Track and deliver against monthly, quarterly, and annual revenue and margin targets.
  • Maintain accurate forecasts and Salesforce opportunity records.
  • Coach and mentor team members while prioritizing work across accounts.
  • Partner with business development to create proposals and participate in pitch presentations.
  • Stay current on industry trends, technologies, and AI-forward practices.
  • Provide thought leadership aligned to the portfolio and client industry.

Requirements

  • 10+ years of experience in digital marketing, client-facing strategy, or business development within consulting.
  • Experience in strategic account planning and driving investment growth.
  • Strong leadership skills and confidence presenting digital strategies and roadmaps.
  • Strong business and financial acumen, including understanding client business, industry, competition, priorities, budgets, success metrics, and goals.
  • Experience communicating strategic initiatives clearly to internal and external stakeholders.
  • Experience synthesizing feedback and adjusting plans accordingly.
  • Leadership experience rallying teams and cross-functional partners around common goals.
  • 25% travel required for client work.
  • Ability to work onsite for frequent in-person client interactions.
  • No visa sponsorship available; candidates on OPT or CPT cannot be accepted.

Benefits

  • Remote-first work environment.
  • Competitive pay.
  • Excellent benefits.
  • Annual compensation range of $130,000 to $140,000.
  • Equal opportunity employer with a strong commitment to diversity, equity, and inclusion.

Interested in this position?

Apply directly on the company website

Apply Now

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