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Virtualization Backup Engineer with Spanish

1 week, 1 day ago
Romania
Full-time
Mid Level
Technical Support Engineer
DevOps and Infrastructure
CRM DHCP DNS Linux Oracle SQL TCP/IP Unix Windows Server
Apply Now
Veeam Software

Veeam Software

Veeam Software is the global leader in Backup that delivers Modern Data Protection, offering solutions for virtual environments, enterprises, small businesses, and service providers worldwide.

Internet Software & Services
1K-5K
Founded 2006
$500M raised
View All Jobs 195

Description

  • Perform troubleshooting and analysis, including log file investigation.
  • Act as a technical point of contact for fellow IT professionals.
  • Own customer issues from case opening through resolution.
  • Troubleshoot issues in Veeam products and third-party components from Microsoft and VMware.
  • Determine whether issues are known defects, misconfigurations, or other causes.
  • Correct issues in break/fix scenarios and educate customers on the resolution process.
  • Document all customer interactions accurately in the CRM tool and within SLA.

Requirements

  • Fluent Spanish and English in reading, writing, and speaking.
  • Advanced user or administrative level knowledge of Windows Server 2016, 2019, 2022, and 2025.
  • Advanced user or administrative level knowledge of Windows 10 and Windows 11.
  • Practical knowledge of TCP/IP, firewall configuration, and networking troubleshooting.
  • Experience with NAT, ports, DHCP, and DNS configuration/troubleshooting.
  • Unix and/or Linux knowledge is a plus.
  • Experience with VMware ESXi is a plus.
  • Experience with Microsoft Hyper-V is a plus.
  • Experience with Microsoft Exchange Server administration is a plus.
  • Experience with database engines such as SQL or Oracle is a plus.
  • Ability to quickly learn, understand, and explain technical information.
  • Ability and desire to take ownership of client issues through resolution.
  • Excellent time management skills.
  • Ability to work in a fast-paced environment.
  • Permanent location outside Romania may make an applicant ineligible for this role.

Benefits

  • 21 annual vacation days, plus additional days based on tenure.
  • 4 extra global VeeaMe Days for self-care.
  • 24 paid volunteer hours annually through Veeam Cares.
  • Private health, dental, and vision insurance for employees and dependents.
  • Coverage includes outpatient care, hospitalization, pregnancy monitoring, and psychology support.
  • Life insurance equal to 2× annual gross salary, plus critical illness and disability coverage.
  • Monthly meal and lifestyle benefits, including 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform.
  • Free access to the Bookster library platform.
  • Learning and development opportunities through LinkedIn Learning, O’Reilly, mentoring, workshops, and the Global Day of Learning.

Interested in this position?

Apply directly on the company website

Apply Now

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