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Application Administrator III

1 hour, 18 minutes ago
Romania
Full-time
Mid Level
Business Analyst
Customer and Technical Support
CRM JIRA PowerShell Python
Apply Now
Veeam Software

Veeam Software

Veeam Software is the global leader in Backup that delivers Modern Data Protection, offering solutions for virtual environments, enterprises, small businesses, and service providers worldwide.

Internet Software & Services
1K-5K
Founded 2006
$500M raised
View All Jobs 158

Description

  • Serve as the subject matter expert for assigned SaaS applications and integrations.
  • Manage the full application lifecycle, including provisioning, configuration, maintenance, and decommissioning.
  • Design and implement automation for user management, reporting, and data synchronization.
  • Ensure compliance with internal security, access management, and audit standards.
  • Troubleshoot and resolve complex incidents escalated from lower-level administrators.
  • Document system configurations, workflows, and technical procedures.
  • Partner with Security and IT teams to improve SSO, MFA, and data protection measures.
  • Collaborate with business and IT stakeholders to streamline processes and support digital transformation.

Requirements

  • 3+ years of experience in SaaS application administration or enterprise IT systems management.
  • 2+ years of hands-on experience in Tier 2 (L2) technical support within an enterprise environment.
  • Degree in computer science, information systems, or a relevant field.
  • In-depth knowledge of SaaS and cloud platforms such as Microsoft 365, Atlassian suite, ServiceNow, Zoom, and Slack.
  • Experience with SSO/MFA integration using Okta, Azure AD, or similar identity providers.
  • Proficiency in automation and scripting with PowerShell, Python, or API-based workflows.
  • Experience with ticketing systems such as ServiceNow or Jira.
  • Familiarity with ITSM best practices, including the ITIL framework.
  • English proficiency sufficient to communicate with international teams.
  • Experience integrating SaaS tools with enterprise systems such as CRM or IAM platforms, preferred.
  • Understanding of data security, compliance, and access governance principles, preferred.
  • Familiarity with AI-powered productivity and automation tools such as Microsoft Copilot, ChatGPT, or similar solutions, preferred.

Benefits

  • 21 annual vacation days, plus additional days based on tenure and 4 extra global VeeaMe Days for self-care.
  • 24 paid volunteer hours annually through Veeam Cares.
  • Private health, dental, and vision insurance for employees and dependents.
  • Coverage for outpatient care, hospitalization, pregnancy monitoring, and psychology support.
  • Monthly lifestyle and meal benefits, including 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform.
  • Life insurance equal to 2× annual gross salary, plus critical illness and disability coverage.
  • Free access to the Bookster library platform.
  • Learning and development opportunities through LinkedIn Learning, O’Reilly, mentoring, workshops, and the annual Global Day of Learning.

Interested in this position?

Apply directly on the company website

Apply Now

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