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Atlassian Lead Consultant - ITSM/ESM Practice

11 minutes ago
United Kingdom
Full-time
Lead
Implementation Consultant
Project and Program Management
Apply Now
Valiantys

Valiantys

Valiantys is a global Atlassian Platinum Solution Partner specializing in dedicated consulting services. They accelerate business transformation, build high-velocity teams, and offer expertise in Agile tools and cloud migration for improved agility and...

Professional Services
51-250
Founded 2006
View All Jobs 7

Description

  • Lead discovery phases and identify high-value opportunities for clients.
  • Advise senior stakeholders on ESM/ITSM strategy, architecture, and transformation roadmaps.
  • Design tailored solutions that align with business goals and technical constraints.
  • Lead and oversee delivery of complex or cross-practice projects.
  • Act as technical lead when required to ensure quality and consistency.
  • Produce and review key deliverables and provide clear progress and outcome reporting.
  • Manage, mentor, and support consultants to build a high-performance culture.
  • Contribute to recruitment, onboarding, enablement, and ongoing skill development of consultants.
  • Support presales activities including solution design, scoping, and demonstrations.
  • Build strong client relationships, manage escalations, and support long-term value realization.

Requirements

  • Master’s degree, or equivalent, in Computer Science or a related field.
  • 7+ years of experience in consulting and leading complex projects.
  • Deep expertise in Atlassian tools and Cloud environments.
  • Proven ability to engage senior stakeholders and lead strategic discussions.
  • 3+ years of experience in team leadership, mentoring, or people management.
  • Strong strategic thinking combined with strong execution capabilities.
  • Excellent stakeholder management and communication skills.
  • Strong problem-solving and decision-making abilities.
  • Ability to navigate complexity and drive alignment.
  • Experience supporting certifications, training, and continuous development (preferred).

Benefits

  • Hybrid work model supporting work-life balance.
  • Flexible remote work policy.
  • Continuous development through training, certifications, and communities.
  • International and multicultural environment.
  • Meal vouchers.
  • 100% covered health insurance for you and your family.
  • Choice of equipment (PC or Mac).
  • Supportive and collaborative culture.

Interested in this position?

Apply directly on the company website

Apply Now

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