Patient Care Coordinator

9 hours, 59 minutes ago
Full-time
Entry Level
Customer and Technical Support
Upstream Rehabilitation

Upstream Rehabilitation

Upstream Rehabilitation is the largest provider of outpatient physical therapy services in the United States, specializing in physician-based physical therapy management and offering exceptional care through a national network of local therapy providers.

Health Care Providers & Services
251-1K
Founded 2004

Description

  • Greet patients and visitors in a friendly, welcoming manner.
  • Schedule new referrals and patient visits received by fax or phone.
  • Verify patient insurance coverage and collect payments at time of service.
  • Maintain a pleasant, organized, and efficient front office environment.
  • Convert referrals into evaluations and help manage patient arrival flow.
  • Make welcome calls and support a positive customer experience.
  • Manage schedule, document routing, non-clinical documentation, deposits, and related practice management tasks.
  • Monitor caseload, discharge candidates, progress notes, insurance reporting, and clinic inventory.
  • Attend required training and complete quarterly compliance training.

Requirements

  • High school diploma or equivalent.
  • Strong communication skills and ability to work well with business office and field leadership.
  • Ability to multitask across multiple computer programs and manage daily office tasks.
  • Strong organizational skills, attention to detail, and ability to meet deadlines.
  • Ability to work with little to no supervision.
  • Effective time management and presentation skills as part of a team.
  • Availability to work full time, at least 40 hours per week, Monday through Friday.
  • Willingness to attend occasional evening or weekend special events or work additional hours as needed.
  • Ability to perform sedentary office work and use computers, phones, printers, keyboards, and other office equipment.
  • Ability to read computer screens, communicate clearly, and lift or move up to 20 lbs. as needed.

Benefits

  • Annual paid Charity Day to support a cause meaningful to you.
  • Medical, dental, vision, life, short-term disability, and long-term disability insurance.
  • 3 weeks of paid time off plus paid holidays.
  • 401(k) retirement plan with company match.
  • Full-time schedule with normal business hours Monday through Friday.

Interested in this position?

Apply directly on the company website

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