Patient Care Coordinator

2 days, 20 hours ago
Full-time
Entry Level
Customer and Technical Support
Upstream Rehabilitation

Upstream Rehabilitation

Upstream Rehabilitation is the largest provider of outpatient physical therapy services in the United States, specializing in physician-based physical therapy management and offering exceptional care through a national network of local therapy providers.

Health Care Providers & Services
251-1K
Founded 2004

Description

  • Greet patients and visitors in a friendly, welcoming manner.
  • Schedule new referrals and patient visits received by fax, telephone, or from physician offices.
  • Collect patient payments and all money due at the time of service.
  • Verify patient insurance coverage.
  • Maintain an orderly, organized front office workspace and inviting clinic atmosphere.
  • Make welcome calls and help monitor arrival rates through strong customer experience.
  • Manage schedules, document routing, deposits, non-clinical documentation, and other practice management tasks.
  • Track caseload, discharge candidates, progress notes, insurance reporting, and clinic inventory.
  • Attend required training and complete quarterly compliance training.
  • Perform other duties as assigned.

Requirements

  • High school diploma or equivalent.
  • Strong communication skills and ability to work well with business office and field leadership.
  • Ability to multitask, stay organized, meet deadlines, and work with little to no supervision.
  • Efficient time management and presentation skills as a team member.
  • Ability to operate multiple computer programs and perform routine office tasks.
  • Ability to work full time, Monday through Friday, for a minimum of 40 hours per week.
  • Availability to attend special events some evenings and weekends or work additional hours as needed.
  • Ability to perform sedentary work in an indoor office environment.
  • Ability to understand information, use judgment, and respond appropriately in various situations.
  • Experience with Raintree or other business process systems and prior compliance training completion are preferred.

Benefits

  • Annual paid Charity Day to support a cause meaningful to you.
  • Medical, dental, vision, life, short-term disability, and long-term disability insurance.
  • 3 weeks of paid time off plus paid holidays.
  • 401(k) retirement plan with company match.
  • Full-time schedule with weekday hours.
  • Opportunity to work in a growing organization that supports clinic growth and patient care.

Interested in this position?

Apply directly on the company website

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