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Senior Manager, Enterprise Implementation - Missouri

1 month ago
United States
Full-time
Senior
Program Manager
Project and Program Management
JIRA Salesforce
Apply Now
Unite Us

Unite Us

Unite Us offers a whole person care platform that connects healthcare providers, government agencies, and community organizations to create coordinated care networks, enabling them to address the comprehensive needs of individuals by integrating social...

Diversified Consumer Services
251-1K
Founded 2013
$195M raised
View All Jobs 7

Description

  • Lead enterprise implementation engagements, including solution design, project stand-up, and customer onboarding.
  • Serve as a trusted implementation advisor to customer stakeholders and translate business needs into implementation plans.
  • Lead discovery sessions, requirements gathering, and workflow design workshops.
  • Manage major projects, programs, and co-development initiatives across cross-functional teams.
  • Document business processes, operational workflows, governance structures, and implementation requirements.
  • Develop solution design artifacts, implementation roadmaps, workflow documentation, and transition materials.
  • Coordinate with Product, Implementation, Customer Success, Network, and other teams to align delivery.
  • Facilitate customer meetings, working sessions, and project governance to drive decisions and accountability.
  • Identify implementation, operational, and organizational risks and develop mitigation plans.
  • Monitor project health, milestones, and customer readiness through deployment and transition.

Requirements

  • 7+ years of experience in a business, public health, or social services environment.
  • Experience leading complex projects and implementations.
  • Experience building strong relationships with executive stakeholders and delivering customer-centric solutions.
  • Demonstrated ability to manage multiple customers and projects simultaneously.
  • Excellent communication and presentation skills.
  • Demonstrated ability to stay organized, agile, and adaptable in changing situations.
  • Experience analyzing data to generate insights and drive action.
  • Experience learning new tools and software; preferred experience with Jira, Salesforce, and Google Suite.
  • Must live in or around Missouri.
  • Must be able to pass a background check including criminal, employment, and education verification.

Benefits

  • Target salary range of $120,000-$130,000.
  • Medical, dental, and vision insurance.
  • Unlimited virtual mental health and acute medical visits.
  • Flexible time off, including volunteer days and mental health days.
  • 14 paid company-wide holidays.
  • Paid parental leave, including adoptive parents.
  • 401(k) with employer match and immediate vesting.
  • Company-provided home office equipment.

Interested in this position?

Apply directly on the company website

Apply Now

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