Tyk API Management

Tyk is a leading API Management Platform that enables interconnectivity between systems and devices through its fast, scalable, and open-source API Gateway, Analytics, Dev Portal, and Dashboard.

Internet Software & Services

Information Technology

51-250 (240)

Founded 2015

$40M raised

9 open positions

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SaaS Account Manager - EMEA

3 months, 1 week ago

Anywhere, United Kingdom

Full-time

Mid Level

Account Manager

Customer and Technical Support

CRM

Apply Now

Tyk API Management

Tyk is a leading API Management Platform that enables interconnectivity between systems and devices through its fast, scalable, and open-source API Gateway, Analytics, Dev Portal, and Dashboard.

Internet Software & Services

51-250

Founded 2015

$40M raised

View All Jobs 9

Description

Own a portfolio of customer accounts and manage the overall commercial relationship.
Develop long-term partnerships with customers and ensure they continue to realise value from the platform.
Lead renewals and account growth conversations.
Build trusted relationships across engineering, platform, and leadership stakeholders.
Navigate complex customer environments and connect customers with the right internal expertise.
Work closely with sales, product, and technical teams to support customer outcomes.
Maintain strong communication, organisation, and follow-through across all accounts.
Guide customers through commercial discussions and help resolve needs or blockers.
Support customers using a technical product in environments involving APIs and connected systems.

Requirements

Experience owning customer relationships in a B2B SaaS or enterprise technology environment.
Track record of managing commercial customer relationships, including renewals and account growth.
Experience working with technical products or engineering-led organisations.
Ability to build relationships across both technical and business stakeholders.
Confidence leading commercial conversations and navigating complex customer environments.
Strong organisation, communication, and follow-through.
Experience collaborating with cross-functional teams to deliver successful customer outcomes.
Comfort working with technically sophisticated products and customers.
Ability to navigate ambiguity and proactively manage long-term partnerships.

Benefits

Unlimited paid holidays.
Remote working from anywhere in the world.
Flexible working hours.
Employee share scheme.
Generous maternity and paternity leave.
Volunteering days.
Employee wellbeing platform.

Interested in this position?

Apply directly on the company website

Apply Now

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