Twilio

Twilio

Twilio is a cloud communication company that offers Communication APIs for SMS, Voice, Video, and Authentication, empowering developers to embed communication capabilities into their software applications globally.

Diversified Telecommunication Services
5K-10K
Founded 2008

Description

  • Design, implement, verify, deploy, and operationalize real-time services with high throughput and low latency requirements.
  • Work with Product Managers and stakeholders to gather requirements and deliver simple, robust, scalable solutions.
  • Participate in the full software development lifecycle, including technical design, estimation, sprint planning, coding, testing, and deployments.
  • Own, operate, and maintain team services in a distributed production environment.
  • Provide on-call support, including incident response, monitoring, and alerting.
  • Collaborate with leads, architects, and cross-functional teams through clear written technical communication.
  • Help scale a complex globally distributed platform with high availability, high reliability, high throughput, low latency, and media fidelity.
  • Develop novel solutions to customer problems for the Voice channel.

Requirements

  • 2-3+ years of hands-on experience in a large-scale distributed applications environment on JVM-based technologies.
  • Experience building RESTful services, API design, and event-driven architectures such as Kafka or SQS.
  • Understanding of CI/CD pipelines.
  • Hands-on experience with cloud infrastructure such as AWS, GCP, OpenStack, or Azure.
  • Experience with on-call rotations, incident response, and monitoring/alerting tools such as Prometheus, Datadog, or Grafana.
  • Excellent written communication skills for technical documentation and AI prompting.
  • Ability to critically evaluate AI-generated code for correctness, security, performance, and maintainability.
  • Strong Java fundamentals with the ability to architect, review, and debug code written by humans or AI agents.
  • Proficiency with AI coding assistants such as Claude, GitHub Copilot, Cursor, or similar, with the ability to describe workflows and provide examples.
  • Bachelor's degree in Computer Science or a related engineering field.
  • Strong computer science fundamentals, including data structures, algorithms, operating systems, and distributed systems.
  • Ability to work well in a team and remain highly motivated and motivating.
  • Preferred: ability to show metrics demonstrating how AI increased productivity.
  • Preferred: experience scaling data tiers using SQL/NoSQL databases and caching technologies.
  • Preferred: experience designing and developing horizontally scalable, resilient production backend systems under load.
  • Preferred: knowledge and experience with SIP protocol.
  • Preferred: knowledge and experience with Stir/Shaken protocol.

Benefits

  • Competitive pay with location-based salary ranges from $114,600 to $168,500.
  • Eligibility for Twilio’s equity plan and corporate bonus plan.
  • Healthcare insurance.
  • 401(k) retirement account.
  • Paid sick time and paid personal time off.
  • Paid parental leave.
  • Generous time off plus wellness leave and parental leave.
  • Remote-first work environment with occasional travel for in-person meetings.

Interested in this position?

Apply directly on the company website

Apply Now

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