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Senior Product Manager - Enterprise AI

1 day, 2 hours ago
United States
Full-time
Senior
AI (Artificial Intelligence)
Artificial Intelligence and Machine Learning
ERP LLM NetSuite SQL Twilio
Apply Now
Twilio

Twilio

Twilio is a cloud communication company that offers Communication APIs for SMS, Voice, Video, and Authentication, empowering developers to embed communication capabilities into their software applications globally.

Diversified Telecommunication Services
5K-10K
Founded 2008
View All Jobs 124

Description

  • Define and execute the product roadmap for Enterprise AI across Finance, Legal, and HR use cases, with clear priorities, milestones, and success metrics.
  • Lead cross-functional product development across multiple corporate functions within a unified platform strategy.
  • Build AI-powered tools for finance operations, including invoice and billing processing, expense management, reporting, analytics, and workflow automation.
  • Develop legal AI products for contract review, clause extraction, compliance tracking, legal research, contract generation, and legal request routing.
  • Create HR AI tools for recruiting assistance, candidate screening, interview scheduling, onboarding, benefits administration, and employee self-service.
  • Leverage the Enterprise AI platform to design agentic solutions using multi-agent architecture, knowledge retrieval, workflow automation, and LLM-powered reasoning.
  • Integrate products with enterprise systems such as Workday, NetSuite, DocuSign, contract management platforms, HRIS systems, and internal Twilio tools.
  • Partner with Engineering, Data Science, and AI/ML teams to operationalize models and build scalable, reliable production products.
  • Collaborate with Finance, Legal, and HR leaders to translate strategic priorities and operational challenges into product requirements and roadmaps.
  • Drive product adoption through training, user feedback, iteration, and measurement of productivity, efficiency, cost savings, and business outcomes.

Requirements

  • 7+ years of product management experience at fast-paced technology companies, including at least 3 years in corporate functions such as finance operations, legal tech, HR tech, or enterprise productivity tools.
  • Deep understanding of at least two domains: financial operations and ERP systems, legal operations and contract lifecycle management, or HR operations and human capital management systems.
  • Proven ability to build products that serve diverse user personas and use cases within a unified platform strategy.
  • Strong technical fluency with AI/ML concepts, agentic systems, workflow automation, and conversational AI.
  • Proficiency with SQL and ability to independently extract, analyze, and interpret data to inform product decisions.
  • Excellent stakeholder management skills with experience influencing senior leaders and driving cross-functional alignment.
  • Demonstrated success delivering measurable business impact through product innovation and operational efficiency.
  • Bachelor's degree or equivalent experience.
  • Experience with AI-powered finance tools, legal tech platforms, or HR automation systems is preferred.
  • Knowledge of Workday, NetSuite, Coupa, Ironclad, Lever, Greenhouse, and other enterprise systems is preferred.
  • Understanding of regulatory frameworks such as SOX, GAAP, GDPR, employment law compliance, and corporate governance is preferred.
  • Familiarity with finance best practices, legal operations, and HR processes is preferred.
  • Background in building internal tools, operational dashboards, or productivity platforms for corporate functions is preferred.
  • Experience with document processing, intelligent document understanding, or knowledge management systems is preferred.
  • Track record of driving adoption of new products across large, distributed corporate teams is preferred.
  • Role is remote but not eligible for hire in San Francisco, Oakland, San Jose, or surrounding areas.
  • Occasional travel may be required for project or team in-person meetings.

Benefits

  • Competitive pay with location-based salary ranges from $128,560 to $188,900.
  • May be eligible for Twilio’s equity plan and corporate bonus plan.
  • Healthcare coverage, including health care insurance.
  • 401(k) retirement account.
  • Paid sick time and paid personal time off.
  • Paid parental leave.
  • Generous time off plus ample parental and wellness leave.
  • Remote-first work environment.

Interested in this position?

Apply directly on the company website

Apply Now

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