Senior Impartner Admin, PRM

1 month ago
Full-time
Senior
Sales and Business Development
Twilio

Twilio

Twilio is a cloud communication company that offers Communication APIs for SMS, Voice, Video, and Authentication, empowering developers to embed communication capabilities into their software applications globally.

Diversified Telecommunication Services
5K-10K
Founded 2008

Description

  • Own the day-to-day administration of the Impartner PRM platform, including access controls, page layouts, content management, and localized branding.
  • Configure, monitor, and troubleshoot data synchronization between Impartner and Salesforce.
  • Build automated partner lifecycle workflows using Impartner Journey Builder, including alerts, tier progressions, and onboarding tracks.
  • Support partner enablement by maintaining competency programs, training modules, and certification pathways.
  • Manage lead distribution, deal registration routing, and MDF application and claims workflows.
  • Audit system logs, data health, and security rules to maintain governance and compliance.
  • Plan and execute testing, UAT, and production deployments for integrations and module releases.
  • Maintain technical roadmaps, system configurations, and operational dashboards that support partner ecosystem scalability.

Requirements

  • 5+ years of dedicated PRM administration experience with deep Impartner PRM expertise.
  • Impartner Certified Administrator certification.
  • Current Salesforce Certified Administrator credential; Salesforce Advanced Administrator or Platform App Builder is highly desired.
  • Completion of or active participation in Impartner technical training and administrator alignment programs.
  • Proven experience managing API syncs, custom field mappings, and sync log exceptions between PRMs and Salesforce.
  • Strong experience building operational dashboards, custom reports, and data integrity audits.
  • Demonstrated success managing project timelines, technical backlogs, and GTM system configurations.
  • Experience using Jira and Confluence to manage configuration requests is preferred.
  • Basic HTML/CSS knowledge for portal styling or workflow scripts is a plus.
  • Experience with Cloud Coach, Professional Services workflows, or multi-currency/multi-lingual partner portals is a plus.

Benefits

  • Competitive pay with an estimated salary range of $99,760 - $124,700.
  • Target bonus of 12.5%.
  • Remote work based in Ontario, British Columbia, or Alberta, Canada.
  • Generous time off, including paid time off.
  • Parental leave and wellness leave.
  • Healthcare benefits.
  • Retirement savings program and retirement contributions.
  • Potential eligibility for incentive programs, commissions, equity grants, and other role-based benefits.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Associate, Network Contracting & Services (Texas + West Region)

Oscar 1K-5K Insurance

Oscar Health is hiring a remote Associate, Network Contracting to negotiate and manage provider agreements, strengthen regional healthcare networks, and support affordable access to quality member care in Arizona, Missouri, or Texas.

16 hours, 11 minutes ago

Client Solutions Operations Specialist

TubeScience 51-250 Media

TubeScience is seeking a remote Client Solutions Operations Specialist to support leaders with executive-ready and client-ready materials, coordination, quality control, and operational follow-through.

16 hours, 11 minutes ago

Sr Peer Review Specialist

American Institute of Physics 251-1K Life Sciences Tools & Services

AIP Publishing is hiring a Senior Peer Review Specialist to support and improve peer review and editorial workflows, vendor operations, and performance across its scholarly journal portfolio.

16 hours, 26 minutes ago

Procurement Coordinator

Woolpert 1K-5K Construction & Engineering

Woolpert is seeking a Procurement Coordinator to support its Global Procurement Team in South Africa through purchase order administration, supplier management, procurement records, and compliance activities in a fully remote role.

16 hours, 56 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers