Twilio

Twilio is a cloud communication company that offers Communication APIs for SMS, Voice, Video, and Authentication, empowering developers to embed communication capabilities into their software applications globally.

Diversified Telecommunication Services

Telecommunication Services

5K-10K (8156)

Founded 2008

55 open positions

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Machine Learning Engineer

2 months, 1 week ago

Ireland

Full-time

Junior

Software Development

AWS Azure Feature Engineering GCP LLM Machine Learning MLOps NLP NLTK Python PyTorch spaCy TensorFlow Twilio

Apply Now

Twilio

Diversified Telecommunication Services

5K-10K

Founded 2008

View All Jobs 55

Description

Design and develop machine learning solutions with a focus on accuracy, performance, security, and scalability.
Implement and maintain end-to-end AI/ML pipelines from data ingestion and feature engineering through model development, validation, and deployment.
Work with senior engineers on complex architectural decisions for ML systems and features.
Instrument AI/ML services with metrics, logging, and telemetry to monitor model performance and operational health.
Participate in on-call rotations and support production inference services through progressive rollouts and mitigation strategies.
Collaborate in planning, design, and code review discussions across product and engineering teams.
Contribute to product and technical discussions and help improve overall code quality through thoughtful review feedback.
Develop and deploy solutions that extract meaning from voice and messaging data at Twilio scale.
Ship production ML features, including model pipelines and inference systems.

Requirements

Bachelor's degree in Computer Science, Mathematics, Statistics, or a related quantitative field, or equivalent practical experience.
2+ years of experience in machine learning engineering or applied ML.
Demonstrated proficiency in Python and at least one ML framework such as PyTorch, TensorFlow, or JAX.
Familiarity with NLP libraries such as Hugging Face Transformers, NLTK, or SpaCy.
Experience developing, testing, and deploying small-to-medium scoped ML services or features in a collaborative engineering environment.
Experience with model versioning, experiment tracking, and cloud infrastructure such as AWS, GCP, or Azure.
Proficiency in Python or a similar object-oriented language.
Experience using large or small language models within software systems.
Excellent written and verbal communication skills.
Hands-on experience with conversational AI, LLM fine-tuning, or prompt engineering in a production context (preferred).
Exposure to agentic AI frameworks such as LangGraph, AutoGen, or CrewAI (preferred).
Familiarity with MLOps or LLMOps tooling for testing, versioning, model registry, retraining, and monitoring (preferred).
This role must be based remotely in Ireland.
Occasional travel may be required for project or team in-person meetings.

Benefits

Competitive pay.
Generous time off.
Parental leave and wellness leave.
Healthcare coverage.
Retirement savings program.
Remote-first work environment.
Opportunities to support volunteering and donation efforts.

Interested in this position?

Apply directly on the company website

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