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Director, Strategic Accounts

1 week ago
United States
Full-time
Lead
Account Executive
Sales and Business Development
CRM Twilio
Apply Now
Twilio

Twilio

Twilio is a cloud communication company that offers Communication APIs for SMS, Voice, Video, and Authentication, empowering developers to embed communication capabilities into their software applications globally.

Diversified Telecommunication Services
5K-10K
Founded 2008
View All Jobs 133

Description

  • Lead, mentor, and scale a team of 6-8 Strategic Account Executives focused on the regulated healthcare vertical.
  • Drive revenue growth and cross-sell Twilio’s new products within named accounts across North America.
  • Support the team in building and progressing pipeline and executing complex deals.
  • Lead strategic prospect and customer meetings and collaborate across functions to move opportunities forward.
  • Hold weekly 1:1 meetings with each team member to provide deal guidance, motivation, and career development support.
  • Maintain accurate CRM data and deliver reliable weekly forecast information to upper management.
  • Manage forecasting, fiscal planning, and revenue tracking for major accounts in the region.
  • Develop strong consultative relationships with external partners and internal cross-functional teams.
  • Share best practices and knowledge with the broader team to improve regional results.

Requirements

  • 8+ years of technical solutions selling experience.
  • 4+ years of experience managing account managers or strategic account executives in the Enterprise segment.
  • Experience selling a platform or SaaS solution.
  • Experience with Contact Centers, Messaging, Call Tracking, or other communication solutions is preferred.
  • Demonstrated track record of success in a leadership role.
  • Experience building high-performing sales teams.
  • Experience managing forecasting, fiscal planning, and revenue tracking for major accounts.
  • Data-driven methodology with strong quantitative analytical skills, including pipeline management and forecasting.
  • Excellent time management and prioritization skills.
  • Strong verbal and written communication skills.
  • Bachelor’s degree or equivalent experience.
  • Ability to work remotely from an eligible location; role is not eligible in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.
  • Approximately 15% travel is required.

Benefits

  • Competitive pay with location-based salary ranges.
  • Eligibility to participate in Twilio’s equity plan.
  • Commissions eligibility.
  • Health care insurance.
  • 401(k) retirement account.
  • Paid sick time and paid personal time off.
  • Paid parental leave.
  • Generous time off, wellness leave, and parental leave.
  • Remote-first work environment.

Interested in this position?

Apply directly on the company website

Apply Now

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