Sales Executive - UK - CCAAS Solutions

5 hours, 40 minutes ago
Full-time
Lead
Sales and Business Development
TTEC Digital

TTEC Digital

TTEC Digital is a global leader in customer service solutions, offering contact center software, customer service technology, and tailored solutions for businesses. With a focus on combining humanity and technology, TTEC Digital pioneers exceptional cu...

Professional Services
1K-5K
Founded 1982

Description

  • Generate new business revenue across CCaaS, AI, customer experience, and digital transformation solutions.
  • Develop and execute strategic account plans to penetrate target accounts.
  • Create pipeline through outbound prospecting, partner relationships, networking, referrals, and industry engagement.
  • Build relationships with executive stakeholders, including CIOs, COOs, CX leaders, contact center leaders, and operations executives.
  • Lead complex sales cycles from discovery through negotiation and close.
  • Collaborate with solution architecture, consulting, delivery, and partner teams on tailored customer solutions.
  • Position multi-vendor CCaaS and CX solutions against customer business objectives.
  • Manage opportunities, forecasting, and pipeline activity in CRM systems.
  • Respond to RFPs, develop business cases, and present recommendations to executive audiences.
  • Achieve or exceed annual revenue and quota targets while maintaining trusted customer and partner relationships.

Requirements

  • 10+ years of mid-market to enterprise consultative solution-selling experience.
  • 4+ years of sales experience in CCaaS, contact center, CX, SaaS, or customer service technology.
  • Proven success generating net-new opportunities and closing complex enterprise deals.
  • Demonstrated history of achieving or exceeding sales quotas.
  • Experience managing multi-stakeholder enterprise sales processes.
  • Understanding of customer experience operations, contact center modernization, cloud migration, AI, or automation.
  • Ability to engage executive decision-makers and influence business outcomes.
  • Experience coordinating cross-functional teams throughout the sales process.
  • Strong presentation, negotiation, communication, and relationship-building skills.
  • Preferred experience selling solutions within ecosystems such as NICE CXone, Genesys Cloud, Zoom Contact Center, Five9, Cisco, Microsoft, Google, or Cognigy, including six-figure to multi-million-dollar engagements.

Benefits

  • Competitive base salary and commission package.
  • Comprehensive health benefits.
  • Retirement savings programs.
  • Paid time off.
  • Career growth opportunities within a global customer experience company.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Account Executive

Cordance 51-250 Internet Software & Services

Cordance is seeking an Account Executive to drive new-business growth across its portfolio of vertically focused B2B SaaS companies by managing customer relationships and the complete sales process from prospecting through contract execution.

CRM HubSpot
5 hours, 10 minutes ago

Enterprise Account Executive

Ping Identity 1K-5K IT Services

Ping Identity is seeking an Enterprise Account Executive, Greenfield to drive net-new platform growth across $1B–$2B enterprise accounts modernizing workforce, customer, and agent identity.

CRM Salesforce
5 hours, 10 minutes ago

Academic Account Executive

ACI Learning 11-50 Diversified Consumer Services

ACI Learning is seeking an Academic Account Executive to expand adoption of its cybersecurity and IT training solutions among higher education institutions and close new business within an assigned territory.

CRM Cybersecurity Salesforce
5 hours, 10 minutes ago

Sales Account Executive RMG

Protective Life 1K-5K Insurance

Protective is seeking an account development professional to grow and manage assigned automotive dealer accounts, promote Portfolio products, and coordinate solutions across internal teams.

5 hours, 40 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers