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Senior Business Process Analyst

1 month, 1 week ago
United States
Full-time
Lead
Business Analyst
Project and Program Management
Azure JIRA Power BI
Apply Now
TrueTandem

TrueTandem

TrueTandem is a consulting firm focused on Microsoft technologies, providing services to automate processes, improve business performance, and enhance teamwork through tools like BluePrism RPA and Microsoft AI.

Internet Software & Services
51-250
Founded 2004
View All Jobs 5

Description

  • Analyze current- and future-state processes using workshops, interviews, observations, task timing, workflow mapping, and process models.
  • Coordinate with customers, technical teams, and client service groups to improve business information processing systems and interfaces.
  • Partner with business and technology teams to define, prioritize, and validate requirements.
  • Document functional and technical requirements, enhancements, production issues, and workflow designs to identify inefficiencies, bottlenecks, and control gaps.
  • Use data, KPIs, gap analyses, and impact assessments to support measurable process improvements.
  • Support SDLC activities including planning, requirements analysis, testing, integration, documentation, and presentations.
  • Identify process improvement opportunities and recommend technology enhancements that support continuous improvement.
  • Support system implementations and upgrades by aligning business processes and adoption activities.
  • Facilitate stakeholder engagement through training, communications, executive reporting, dashboards, and briefings.
  • Support change management and adoption efforts across the program.

Requirements

  • US citizenship is required.
  • Bachelor’s degree in an IT-related field or an equivalent combination of technical education and experience.
  • Demonstrated experience supporting government agencies, customers, or contracts within federal environments.
  • 10+ years of experience as a Business Analyst, Business Process Analyst, or Business Data Analyst supporting complex IT or enterprise transformation initiatives.
  • 10+ years of experience leading requirements elicitation and documentation efforts, including business process analysis, use case and scenario development, workflow redesign, and visual modeling.
  • 10+ years of experience applying analytical writing, communication, presentation, interpersonal, and cross-functional collaboration skills with senior management and executive stakeholders.
  • 10+ years of experience using modeling tools such as Visio and BPMN, and requirements management or Agile delivery tools such as Jira preferred.
  • Proven ability to collaborate effectively with developers, customers, project managers, product owners, quality assurance analysts, and other cross-functional stakeholders.
  • Ability to work independently, guide workstreams, and drive tasks to completion with limited direct supervision.
  • Ability to communicate complex information clearly to technical, non-technical, and executive audiences.
  • Relevant professional certification preferred, such as CBAP, CCBA, PMI-PBA, Lean Six Sigma Green Belt or Black Belt, ITIL Foundation, CSM, PSM, CSPO, PSPO, SAFe Agilist, Microsoft Certified: Power Platform Fundamentals, or Microsoft Certified: Azure Fundamentals.
  • Experience modernizing legacy applications and digitizing manual business processes is preferred.
  • Knowledge of Microsoft 365, SharePoint, Power Apps, Power BI, and the Azure technology stack is preferred.
  • Must be able to obtain a security clearance.

Interested in this position?

Apply directly on the company website

Apply Now

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