Operations Manager

3 hours, 20 minutes ago
Trivium Group

Trivium Group

Trivium Group is a full-service Amazon Agency and growth partner that specializes in Amazon PPC, Listings Optimizations, Amazon DSP, and more. With a profit-first approach, their mission is to position products strategically for maximum sales on Amazon...

Media
11-50
Founded 2021

Description

  • Map, design, and optimize service delivery pipelines and internal workflows.
  • Create, document, and maintain standard operating procedures (SOPs) and process documentation.
  • Oversee project and delivery execution to ensure client deliverables are completed efficiently and on schedule.
  • Manage task flows and resourcing for Ads, Automation/CRM, and Development teams to enable timely execution.
  • Identify opportunities for automation and improved workflow integration between marketing and fulfillment.
  • Provide organizational health reports and performance updates to the COO.
  • Act as the communication bridge by managing occasional client emails and internal updates.
  • Lead the team to hit deadlines, remove blockers, and enforce process improvements to reduce inefficiencies.

Requirements

  • 5+ years of experience in Operations or Project Management, preferably within a marketing agency or fast-paced digital environment.
  • High-drive, detail-oriented personality with a strong bias for action and urgency around delivery.
  • Marketing fluency: able to 'speak the language' of digital marketing and customer acquisition (does not require running ads).
  • System architect experience and hands-on skills building workflows and integrations.
  • Experience with Make, Zapier, n8n, and GoHighLevel is highly desirable.
  • Ability to work independently, prioritize a complex task list, and operate with minimal supervision.
  • Availability for full-time (40 hrs/week) work with immediate start and ability to accommodate different schedules/time zones.
  • Mandatory core hours 9:00am–2:00pm EST (the remaining hours include 3+ flexible hours).
  • Reliable quiet workspace with fast internet, webcam, and microphone for video calls.

Benefits

  • Competitive salary (compensated based on experience).
  • Remote work year-round (fully remote position).
  • 25 paid time off days per year plus 9 national holidays.
  • Professional development support and continuous growth opportunities.
  • Significant autonomy and ownership over projects.
  • Full-time (40 hr/week) employment with immediate start and core hours 9:00am–2:00pm EST with flexible remaining hours.

Interested in this position?

Apply directly on the company website

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