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Overseas Operations Manager (P2P)

5 months, 2 weeks ago
Europe
Full-time
Senior
Operations Manager
Project and Program Management
Blockchain
Apply Now
OKX

OKX

OKX operates as a leading cryptocurrency exchange, providing users with a platform to buy, sell, and trade various digital assets such as Bitcoin, Ethereum, and XRP, while also offering tools for exploring Web3, decentralized finance (DeFi), and non-fu...

Diversified Financial Services
1K-5K
Founded 2017
View All Jobs 15

Description

  • Develop and implement regional P2P expansion strategies to drive sustainable business growth.
  • Monitor regional regulatory developments and assess their impact on P2P business models.
  • Adjust market strategy based on competitive landscape and market shifts.
  • Design and optimize advertiser onboarding, segmentation, and incentive structures.
  • Maintain close engagement with key merchants to support liquidity depth and competitive spreads.
  • Improve completion rates, trading efficiency, and dispute resolution performance.
  • Develop structured management frameworks for regional merchant operations.
  • Collaborate with Product and Engineering teams to improve P2P transaction workflows and feature design.
  • Provide structured feedback on product gaps, user pain points, and regional behavioral differences.
  • Monitor core P2P KPIs, conduct data analysis, and track competitor strategies to identify bottlenecks and propose responses.

Requirements

  • 5+ years of experience in platform operations, with crypto/Web3 experience strongly preferred.
  • Minimum 2–3 years of hands-on P2P operations experience in overseas markets outside Mainland China.
  • Experience at major exchanges such as Binance, Bybit, or Bitget is required or strongly expected.
  • Strong understanding of P2P liquidity dynamics and spread formation.
  • Strong understanding of regional payment systems, including bank transfers, local e-wallets, and alternative rails.
  • Proven ability to adapt operational strategy based on market and competitive changes.
  • Strong analytical skills with data-driven decision-making capability.
  • Excellent cross-functional collaboration skills.
  • Fluent in English; Chinese or other regional languages are a plus.
  • Experience managing regional teams, community contributors, or local operators is preferred.
  • Strong understanding of overseas P2P fraud patterns and payment risks is preferred.
  • Ability to independently articulate structural differences between regional P2P markets is preferred.

Benefits

  • Competitive total compensation package.
  • Learning and development programs plus education subsidy.
  • Various team-building programs and company events.
  • Wellness and meal allowances.
  • Comprehensive healthcare schemes for employees and dependants.

Interested in this position?

Apply directly on the company website

Apply Now

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