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CRM Specialist

1 month, 3 weeks ago
United Kingdom
Full-time
Junior
Email Marketing Manager
Marketing and Growth
Agile CRM Email Marketing
Apply Now
Tripadvisor

Tripadvisor

Tripadvisor is the world's largest travel guidance platform, offering over a billion reviews and recommendations for hotels, attractions, restaurants, and more. Travelers rely on Tripadvisor to plan their trips, find savings on accommodations, book exp...

Consumer Services
1K-5K
Founded 2000
View All Jobs 14

Description

  • Produce email campaigns, app push notifications, and site banners/interstitials.
  • Build audiences, campaign logic, and templates in marketing automation platforms from technical specifications.
  • Assist with translation requests for multilingual communications.
  • Test and QA all work to catch bugs and approve teammates’ work through the QA process.
  • Support managers with ad hoc projects.
  • Create and update campaign templates, including copy, images, and links.
  • Execute 3-5 campaigns per week and support large-scale weekly launches.

Requirements

  • 2+ years of email production experience in a corporate setting, with a strong focus on B2C.
  • Experience working in a CRM role in a high-energy online environment.
  • Experience building campaigns in Braze is a plus.
  • Meticulous attention to detail and a clear, methodical approach to problem solving.
  • Ability to multitask in a fast-paced environment and manage large cross-functional projects.
  • Strong communication skills for working with senior leaders and internal stakeholders.
  • Patience and professionalism when requirements change or clarification is needed.
  • Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making.
  • Remote work eligibility in the United Kingdom, with occasional travel to company offices as needed.

Benefits

  • Competitive compensation package with base salary and annual bonuses.
  • Remote-friendly work with flexibility to work on-site as needed.
  • Flexible schedule that supports work-life balance.
  • Donation matching for qualifying charitable contributions.
  • Annual tuition assistance for qualified programs.
  • Annual lifestyle benefit for travel, wellness, or personal use.
  • Travel perks and employee discounts.
  • Employee assistance program and health benefits with competitive premiums.
  • Generous referral scheme.

Interested in this position?

Apply directly on the company website

Apply Now

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