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NOC Engineer (Telecom)

2 months, 1 week ago
Argentina
Full-time
Mid Level
Operations Specialist
Customer and Technical Support
Bash Linux Python TCP/IP
Apply Now
Trinetix

Trinetix

Trinetix provides comprehensive software product engineering and design services to Fortune 500 companies and emerging brands, enabling them to innovate and enhance their digital operations for sustainable growth in a competitive landscape.

Internet Software & Services
251-1K
Founded 2011
View All Jobs 6

Description

  • Monitor network health across IP and transmission platforms, including xWDM and underlying fiber infrastructure.
  • Respond to alarms and identify both service-impacting and potential service-impacting issues.
  • Troubleshoot faults and outages and resolve incidents at first line whenever possible.
  • Own incidents end to end and drive them through restoration and closure.
  • Collaborate with third-party providers, including vendors, field support, and network providers, during troubleshooting and resolution.
  • Maintain accurate, timely incident documentation and technical reporting before and after resolution.
  • Communicate clearly with internal and external stakeholders during major incidents and planned maintenance.
  • Track SLA commitments, follow up on progress, and coordinate cross-team resolution.
  • Prepare root cause analysis and outage reports.
  • Act as a single point of contact during planned maintenance and outages.
  • Configure and help improve NOC monitoring tools and processes.
  • Work with internal teams to improve troubleshooting workflows and information sharing.

Requirements

  • 3–5+ years of experience in a Network Operations Center (NOC) or similar environment.
  • Strong technical troubleshooting experience across IP and/or transmission platforms.
  • Solid knowledge of TCP/IP, MPLS, BGP, QoS, and xWDM technologies.
  • CCNP Enterprise-level knowledge for IP-focused roles, or equivalent practical experience.
  • Hands-on experience with network monitoring tools, incident handling, and fault management.
  • Experience working in Linux and Windows environments.
  • Strong communication skills and the ability to collaborate with internal teams and external providers.
  • Experience documenting incidents and maintaining clear technical reports.
  • Experience with scripting in Python or Bash is a plus.
  • Telecom industry background is a plus.
  • Experience configuring or improving NOC monitoring tools is a plus.
  • Experience working in an international environment is a plus.

Benefits

  • Continuous learning and career growth opportunities.
  • Professional training and language classes in English and Spanish.
  • Comprehensive medical insurance.
  • Mental health support.
  • A specialized benefits program covering fitness activities, hobbies, pet care, and more.
  • Flexible working hours.
  • An inclusive and supportive culture.

Interested in this position?

Apply directly on the company website

Apply Now

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