Shared Services Officer

4 hours, 42 minutes ago
Full-time
Mid Level
Operations
Virtual Assistance Services

Virtual Assistance Services

VirtualStaff365 is a Melbourne-based outsourcing specialist that helps Australian businesses source, hire, and retain virtual staff. They assist in improving operational efficiency, reducing staffing costs, and growing businesses by providing professio...

Professional Services
11-50
Founded 2016

Description

  • Process supplier invoices, general ledger coding, accounts receivable tasks, recurring billing, and credit requests.
  • Verify invoices, maintain customer and supplier records, monitor shared finance inboxes, and raise purchase orders.
  • Prepare monthly operational and financial reporting packages and escalate discrepancies or non-standard transactions.
  • Complete operational data entry in CargoWise and process billing, transport administration, and reporting requests.
  • Maintain operational registers, vehicle and plant records, customer paperwork, stocktake records, pallet reconciliations, and document control.
  • Process employee timesheets, support roster administration, and prepare payroll data.
  • Maintain workforce records, collate labour reporting, and escalate payroll discrepancies.
  • Upload WHS records into DoneSafe and maintain contractor, training, licensing, equipment, and compliance registers.
  • Monitor compliance schedules, assist with audit preparation, and respond to internal queries within agreed SLA timeframes.

Requirements

  • Experience in administration, shared services, or transactional financial support.
  • Strong Microsoft Office skills, particularly Microsoft Excel.
  • High attention to detail and demonstrated accuracy in data entry and checking.
  • Excellent written and verbal communication skills in Australian English.
  • Strong organisation and time management skills with the ability to meet strict deadlines.
  • Ability to follow work instructions, procedures, and structured workflows.
  • Supply chain, transport, or logistics experience preferred.
  • Experience with CargoWise, DoneSafe, Elmo, Evolve, or SharePoint preferred.
  • Previous accounts payable, invoicing, or payroll support experience preferred.
  • Experience in a fast-paced, KPI- and SLA-driven environment preferred.

Benefits

  • Permanent work-from-home arrangement.
  • Full-time dayshift schedule during Australian Eastern Standard Time business hours.
  • Health maintenance organisation coverage for employees.
  • Annual leave and 13th-month pay.
  • Government-mandated benefits.

Interested in this position?

Apply directly on the company website

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