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NOC Engineer

3 weeks, 5 days ago
Argentina
Full-time
Mid Level
Network Engineer
DevOps and Infrastructure
Bash Linux Python TCP/IP
Apply Now
Trinetix

Trinetix

Trinetix provides comprehensive software product engineering and design services to Fortune 500 companies and emerging brands, enabling them to innovate and enhance their digital operations for sustainable growth in a competitive landscape.

Internet Software & Services
251-1K
Founded 2011
View All Jobs 18

Description

  • Monitor the network across IP and transmission platforms, including xWDM, and the underlying fiber infrastructure.
  • Act on alarms related to service-impacting and potential service-impacting incidents.
  • Troubleshoot faults and outages across relevant network platforms and infrastructure.
  • Resolve incidents at first line whenever possible and minimize escalation to second-level support.
  • Own incidents end to end and drive them through restoration and closure.
  • Collaborate with third-party providers such as hardware vendors, field support, and network providers during investigations and recovery.
  • Maintain accurate and timely incident documentation, technical reporting, and post-incident records.
  • Communicate clearly with internal and external stakeholders during major incidents and planned maintenance.
  • Track SLA commitments, follow up on progress, and coordinate resolution across teams.
  • Prepare root cause analysis and outage reports, and act as a single point of contact during planned maintenance and outages.
  • Configure and contribute to NOC monitoring tools and process improvements.
  • Collaborate with internal teams to improve troubleshooting practices and information sharing.

Requirements

  • 3–5+ years of experience in a Network Operations Center (NOC) or similar environment.
  • Strong technical expertise in network troubleshooting across IP and/or transmission platforms.
  • Solid knowledge of TCP/IP, MPLS, BGP, QoS, and xWDM technologies.
  • CCNP Enterprise-level knowledge for IP-focused roles, or equivalent practical experience.
  • Hands-on experience with network monitoring tools, incident handling, and fault management.
  • Experience working in Linux and Windows environments.
  • Strong communication skills and the ability to collaborate with internal teams and external providers.
  • Experience documenting incidents and maintaining clear technical reporting.
  • Experience with scripting in Python or Bash is a plus.
  • Telecom industry background is a plus.
  • Experience configuring or improving NOC monitoring tools is a plus.
  • Experience working in an international environment is a plus.

Benefits

  • Continuous learning and career growth opportunities.
  • Professional training and English/Spanish language classes.
  • Comprehensive medical insurance.
  • Mental health support.
  • Specialized benefits program covering fitness activities, hobbies, pet care, and more.
  • Flexible working hours.
  • Inclusive and supportive culture.

Interested in this position?

Apply directly on the company website

Apply Now

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