RemoteLeaf Logo
Log in Sign up

Spanish-Speaking Customer Service Representative

2 hours, 9 minutes ago
Philippines
Full-time
Junior
Customer Support
Customer and Technical Support
CRM HubSpot Salesforce
Apply Now
Treantly - Outsource to the Philippines

Treantly - Outsource to the Philippines

Treantly offers modern outsourcing services connecting businesses with remote staff in the Philippines to enhance customer experiences.

Professional Services
View All Jobs 27

Description

  • Handle inbound and outbound calls, emails, and messages in Spanish and English.
  • Assist customers with inquiries, concerns, and issue resolution in a timely manner.
  • Provide accurate information about products, services, and processes.
  • Document customer interactions and update records in CRM systems.
  • Follow up with customers to ensure issues are fully resolved.
  • Escalate complex concerns when necessary.
  • Maintain professionalism and empathy in all customer interactions.
  • Meet performance metrics for response time, resolution rate, and customer satisfaction.

Requirements

  • Fluent in Spanish and English, both written and verbal.
  • 2+ years of customer service experience, with BPO or remote experience preferred.
  • Strong communication and active listening skills.
  • Comfortable handling phone, email, and chat support.
  • Experience with CRM tools such as HubSpot, Zendesk, or Salesforce is a plus.
  • Highly organized and detail-oriented.
  • Able to work independently with minimal supervision.
  • Reliable internet connection and a quiet work environment.

Benefits

  • Collaborative and supportive work environment.
  • Opportunity to grow with the company.
  • Stable, long-term remote work opportunity.
  • Health insurance (Maxicare HMO) after 3 months probationary period.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Contact Government Services

FHA Mortgage Origination Representative

Contact Government Services 1-10 Professional Services

CGS is hiring a remote FHA Mortgage Origination Representative to support a federal agency’s customer service operations by handling mortgage-related inquiries and maintaining accurate case documentation.

United States Full-time Entry Level Customer Support
$37k-$42k
9 minutes ago
Vida Health

Bilingual Member Services Agent I

Vida Health 251-1K Health Care Providers & Services

Vida is hiring a remote Bilingual Member Services Agent I to support healthcare members by handling inquiries, enrollment, and issue resolution with accurate, empathetic service.

United States Contract Junior Customer Support
$48k-$48k
CRM HIPAA
9 minutes ago
Visit.org

Virtual Event Host EMEA (Remote - Romanian Speaker)

Visit.org 51-250 Consumer Services

Visit.org is seeking a remote, part-time EMEA Virtual Event Host to lead Zoom-based social impact experiences for corporate partners and support nonprofit-led events across the region.

Europe Moldova Romania Spain Contract Entry Level Customer Support Training Specialist
9 minutes ago
Hey Jane

Telehealth Registered Nurse

Hey Jane 11-50 Health Care Providers & Services

Hey Jane is hiring a remote Registered Nurse to provide telehealth clinical support for patients receiving medication abortion care and other reproductive health services.

United States Full-time Junior Customer Support
$90k-$93k
24 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers