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Billing & Reconciliation Analyst

5 hours, 22 minutes ago
Philippines
Part-time
Mid Level
Accountant
Operations
Salesforce
Apply Now
Treantly - Outsource to the Philippines

Treantly - Outsource to the Philippines

Treantly offers modern outsourcing services connecting businesses with remote staff in the Philippines to enhance customer experiences.

Professional Services
View All Jobs 20

Description

  • Review monthly commission reports from telecommunications carriers and vendor partners.
  • Reconcile carrier reports with Salesforce records, customer orders, invoices, and expected commission amounts.
  • Investigate missing, incorrect, or discontinued commissions and document reconciliation results.
  • Prepare and track commission inquiries, communicate with carrier representatives, and follow up through resolution.
  • Prepare monthly commission statements and calculate payouts according to established agreements and splits.
  • Research and resolve customer billing disputes using carrier reports and internal documentation.
  • Maintain trackers for discrepancies, amounts owed, responses, follow-up dates, statuses, and resolutions.
  • Identify recurring issues and recommend improvements to reconciliation, reporting, and follow-up processes.

Requirements

  • Experience in accounting, reconciliation, billing, accounts receivable, financial operations, commission accounting, or a similar role.
  • Strong understanding of basic accounting and reconciliation concepts.
  • Strong Excel or Google Sheets skills and comfort comparing multiple reports and systems.
  • Ability to accurately organize, review, and analyze large amounts of data.
  • Strong attention to detail, organization, and issue follow-up skills.
  • Ability to manage multiple open discrepancies independently while following established procedures.
  • Strong written and verbal English communication skills, including professional phone communication.
  • Ability to explain billing and commission discrepancies clearly to U.S.-based representatives.
  • Experience with telecom or carrier commission reconciliation, revenue assurance, or billing dispute management is preferred.
  • Experience with Salesforce, QuickBooks, carrier/vendor portals, CRM reconciliation, or custom reporting tools is preferred.

Benefits

  • Remote work schedule, Monday through Friday, 30 hours per week, Eastern Time.
  • Opportunities for growth and advancement.
  • HMO health coverage through Maxicare.

Interested in this position?

Apply directly on the company website

Apply Now

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