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Senior Manager, Customer Enablement

1 month, 3 weeks ago
Canada
Full-time
Senior
Sales Enablement
Sales and Business Development
Apply Now
Toptal

Toptal

Toptal is a curated talent marketplace connecting freelance software developers, designers, finance experts, product managers, and project managers with businesses globally. With a focus on top 3% talent in software engineering, design, and finance, To...

Construction & Engineering
5K-10K
Founded 2010
$4M raised
View All Jobs 20

Description

  • Partner with executive leadership to translate business priorities into scalable enablement initiatives.
  • Lead rollout strategies for new products, go-to-market messaging, sales motions, tools, and operational processes.
  • Develop enablement roadmaps aligned with company objectives and sales priorities.
  • Identify enablement gaps using performance data, stakeholder feedback, and sales insights.
  • Own end-to-end enablement programs from planning through execution and reinforcement.
  • Build enablement plans with clear objectives, timelines, and success metrics.
  • Design and deliver instructor-led, self-paced, and live training experiences.
  • Develop playbooks, learning paths, reference materials, and other enablement assets using Toptal’s LMS and related tools.
  • Facilitate workshops, webinars, office hours, and reinforcement sessions.
  • Measure program effectiveness, report impact to leadership, and continuously improve programs based on feedback and data.
  • Build trusted relationships with Sales Leadership and cross-functional stakeholders.
  • Manage incoming enablement requests while balancing strategic priorities and improving the seller experience.

Requirements

  • Bachelor’s degree is required.
  • 5-7+ years of experience in Enablement, Operations, Strategy, or a similar role.
  • Experience building training programs and supporting sales organizations.
  • Experience with learning management systems and sales tools.
  • Strong project management and stakeholder management skills.
  • Strong verbal and written communication skills.
  • Experience with change management, enablement methodologies, and related tools.
  • Experience leading projects end-to-end and hosting calls or meetings.
  • Ability to work effectively in a fast-paced, rapidly growing company.
  • Must submit resumes and communication in English.
  • Remote position; no visa sponsorship or assistance is offered.
  • Preferred traits include being collaborative, proactive, organized, meticulous, coachable, and a strong executive communicator.

Benefits

  • Full-time remote work environment.
  • Opportunity to work in a fully remote global organization.
  • Collaborative team culture that values cohesion, problem-solving, and fun.
  • Opportunity to partner with senior leaders and influence company-wide enablement strategy.
  • Chance to own high-impact programs with measurable business outcomes.

Interested in this position?

Apply directly on the company website

Apply Now

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