Principal HR Business Partner (R&D)

2 months ago
Full-time
Lead
HR and Recruiting
Toast

Toast

Toast is an all-in-one platform for restaurants, offering tableside ordering, online ordering, and labor management to empower businesses in the food service industry.

Hotels, Restaurants & Leisure
1K-5K
Founded 2012

Description

  • Partner with R&D SVPs, VPs, and senior directors to design and evolve scalable org structures.
  • Lead org design initiatives from root-cause diagnosis through stakeholder alignment, change communication, and implementation.
  • Advise leaders through reorgs and structural changes with care and clarity.
  • Drive consistent performance calibration across Engineering, Product Management, and Design.
  • Build leader capability around clear expectations, candid feedback, and raising performance standards.
  • Adopt and test AI solutions to solve people and organizational challenges at scale.
  • Use engagement data, pulse surveys, and qualitative signals to identify org health risks and drive action plans.
  • Represent R&D in the design and rollout of company-wide people programs such as compensation cycles, leveling frameworks, and engagement initiatives.
  • Use data and workforce insights to shape recommendations, measure outcomes, and communicate findings to senior stakeholders.

Requirements

  • 10+ years of HR Business Partner experience, including at least 5 years supporting engineering, product, or design organizations.
  • Demonstrated experience leading org design and restructuring initiatives.
  • Experience partnering with VP- and SVP-level leaders and influencing without authority.
  • Strong analytical skills and comfort using AI tools, employee data, engagement metrics, and headcount models.
  • Excellent judgment with the ability to know when to push, listen, or escalate.
  • High EQ and the ability to build trust quickly across a technically oriented workforce.
  • Experience at a high-growth SaaS or fintech company.
  • Experience supporting a globally distributed R&D organization.
  • Priority for candidates located near Toast hubs in Boston, New York City, Toronto, San Francisco, or Omaha.

Benefits

  • Base salary range of $159,000-$254,000 USD for Zone A, $138,000-$221,000 USD for Zone B, or $125,000-$200,000 USD for Zone C.
  • Total rewards package includes cash compensation, equity, and benefits.
  • Competitive compensation and benefits programs designed to support attraction, retention, and motivation.
  • Hybrid work model with in-person collaboration and flexibility based on individual needs.
  • Accessible and inclusive hiring process with reasonable accommodations available for candidates with disabilities.

Interested in this position?

Apply directly on the company website

Apply Now

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