Principal HR Business Partner (G&A)

1 month, 2 weeks ago
Full-time
Lead
HR and Recruiting
Toast

Toast

Toast is an all-in-one platform for restaurants, offering tableside ordering, online ordering, and labor management to empower businesses in the food service industry.

Hotels, Restaurants & Leisure
1K-5K
Founded 2012

Description

  • Partner with G&A SVPs, VPs, and Senior Directors to design and evolve scalable org structures.
  • Lead org design initiatives end to end, from root-cause diagnosis through implementation.
  • Support leaders through reorgs and structural changes with clear communication and thoughtful change management.
  • Drive high-quality performance calibration processes across Finance, Legal & Compliance, and People & Places.
  • Help leaders build capability around clear expectations, candid feedback, and raising performance standards.
  • Handle sensitive people data, restructuring plans, and performance information with strong judgment and confidentiality.
  • Use engagement data, pulse surveys, and qualitative feedback to identify org health risks and guide action plans.
  • Represent G&A in the design and rollout of company-wide people programs, including compensation cycles and leveling frameworks.
  • Bring an analytical lens to people strategy by using data to shape decisions and communicate insights to senior stakeholders.
  • Adopt and test AI tools to solve people challenges at scale.

Requirements

  • 10+ years of HR Business Partner experience.
  • Proven expertise in org design and leading restructuring initiatives.
  • Experience partnering with VP- and SVP-level leaders.
  • Strong analytical skills and comfort using AI tools, employee data, engagement metrics, and headcount models.
  • Excellent judgment in knowing when to push, listen, or escalate.
  • High emotional intelligence and ability to build trust quickly across cross-functional teams.
  • Experience at a high-growth SaaS or fintech company.
  • Experience supporting globally distributed teams.
  • Candidates should be located near Toast hubs in Boston, New York City, Toronto, San Francisco, or Omaha (preferred).

Benefits

  • Base salary range of $159,000-$254,000 USD in Zone A, $138,000-$221,000 USD in Zone B, or $125,000-$200,000 USD in Zone C.
  • Additional cash compensation may include overtime and eligible bonus/commission.
  • Equity is included in the total rewards package.
  • Competitive benefits designed to support a healthy lifestyle and changing needs.
  • Hybrid work model with in-person collaboration and flexibility.
  • Reasonable accommodations are available for candidates with disabilities during the hiring process.

Interested in this position?

Apply directly on the company website

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