Thoughtworks

Thoughtworks

Thoughtworks is a leading technology consultancy that focuses on transforming digital journeys for clients by delivering innovative software design, engineering excellence, and strategic insights to address pressing global challenges.

Professional Services
5001+
Founded 1993
$748M raised

Description

  • Support day-to-day operations of application systems and manage incidents using established processes and tools.
  • Debug business-impacting issues across complex application systems and identify root causes.
  • Apply operational standards and best practices to improve system stability, availability, and efficiency.
  • Use continuous delivery practices to support and deliver high-quality software enhancements and fixes.
  • Implement and use logging, alerting, and monitoring to detect and respond to incidents quickly.
  • Develop reports and key performance indicators for system performance and incident response.
  • Collaborate in value-driven teams to deliver customer solutions and experiences.
  • Apply emerging technology approaches to solve client problems.
  • Participate in a 24/7 on-call rotation for critical incident response.

Requirements

  • Experience with C# and .NET 8.0 or previous .NET Core frameworks.
  • Knowledge of AWS, Azure, or GCP and scripting with Python or PowerShell; Java experience is a plus.
  • Experience writing SQL queries and working with relational databases, preferably Microsoft SQL Server.
  • Experience with relational and/or non-relational databases.
  • Understanding of debugging tools and code troubleshooting.
  • Experience with CI/CD tools such as Jenkins or Azure Pipelines.
  • Exposure to monitoring tools such as Datadog, Prometheus, or Grafana.
  • Basic front-end development knowledge; React is preferred.
  • Comfort working with Agile methods such as Scrum and Kanban.
  • Strong English communication skills, including engaging senior stakeholders; ability to work in ambiguous situations and handle multiple engagements.
  • Willingness to participate in a rotation-based 24/7 support team and travel occasionally within the year.

Benefits

  • Remote work from anywhere in Brazil.
  • Career development supported by interactive tools, development programs, and peer mentorship.
  • Occasional travel for client visits or on-site team meetings.

Interested in this position?

Apply directly on the company website

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